EHR Trainer
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Job Location:
Richmond, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Richmond Behavioral Healthis seeking a full-time EHR Trainer to join thier team. This is a full-time position with the benefit of a hybrid work schedule. Job duties include in-person and remote trainings on the Electronic Health Record system (i.e. Netsmart MyAvatar NX) and other related systems for new employees existing employees and community partners. As the gate keeper to the EHR this position willcreate user accounts in adherence to pre-defined user rights credentials and program supervisor specificationswill learn best practice RBHA workflows which includes important day to day functions such as recording services state reporting compliance scheduling medical record management and all other E.H.R. related job functions as well as assist with quality improvement tasks as needed. The E.H.R. trainer is expected to provide our administrative clinical and medical staff with the tools to complete documentation responsibilities efficiently bill for services without error and comply with all state reporting data entry expectations upon completion of the training develop and maintain training material for the electronic health record and other related technologies provide helpdesk support for the EHR and related work as apparent or assigned. Work is performed under the limited supervision of the Clinical Informatics Program Supervisor.
Essential Functions
- Conduct training and retraining for new and existing clinical medical and administrative employees on the electronic health record workflows.
- Assists in establishing E.H.R training needs and developing training plans regarding new technologies and new workflows for programs specific group of employees or a single employee
- Design and maintain effective training materials and workflows (paper guides videos and online materials) for the E.H.R. and related technologies
- Create User Accounts in the E.H.R.
- Support RBH employees by providing helpdesk and technical support troubleshooting and identifying opportunities for E.H.R. improvements
- Assist with Quality Improvement tasks as assigned
Knowledge Skills and Abilities
Ability to effectively communicate to small and large groups of people thorough knowledge of meeting software such as Zoom/MS TEAMS working knowledge of the of E.H.R. (i.e. Netsmart MyAvatar NX) with the ability to learn new information/workflows ability to learn and utilize various tools and software to create training guides/videos Proficiency with Microsoft office ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals; ability to compute rates ratios and percentages; ability to establish and maintain effective working relationships with supervisors consultants clinicians affiliates associates and the general public.
Required Experience:
IC
Key Skills
- Performance Testing
- Organizational skills
- Classroom Experience
- Learning Technology
- Instructional Design
- Customer Support
- IT Service Management
- LMS
- Software Testing
- Training & Development
- Adobe Captivate
- Public Speaking
About Company
Join the Fearless! Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse an ... View more
