Ready to shape the future of work

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow today.Get to know us atand onLinkedInXYouTube andFacebook.

Inviting applications for the role of Repair Order Analyst!

In this role you will be responsible for manage assigned Order transaction types scan quotes and other relevant documents. You will also run reports to manage daily work and give business updates on repair opportunities open orders and historical trends.

You will be expected to be focused have great attention to detail be able to prioritize tasks and work as a team towards deadlines and task resolution.

Responsibilities

Book all transactions run reports to manage daily work and give customer

and business owners updates for open orders and historical trends.

Responsible for interface with various levels of the organization for key

updates.

Interact with our vendors to determine the scope of repair required

Entry data quote approvals shipping requirements and status reports to provide to business platform owners.

Ensure vendors are quoting at contract agreements approving vendor quotes

provided by Platform Managers guidelines and meeting TAT

commitments.

Communicate missed and/or potential vendor contract commitment misses.

Generate and process weekly Opportunities Report for assigned program(s)

Responsible for interface with various levels of the organization for key

updates.

Build vendor relationships with the assigned vendors to maintain service

levels for pricing and TAT.

Process USM Web App transfers and Purchase Orders following the assigned guidelines provided by the Platform Managers.

Monitor all Orders that are closed/received within scheduled dates or 30 days.

Reporting special projects and programs assigned by the business.

Collecting managing and scanning required trace paperwork for assigned incoming parts when needed. May required physical walking to the warehouse.

Provide historical Order reports monthly.

Generate weekly Opportunities Report for assigned program team(s)

Qualifications we seek in you!

Minimum Qualifications

High School Graduate

Good Writing/Email skills (MS Outlook MS teams)

Relevant experience

Good Interpersonal Time Management & Planning skills

Great communication skills (lead meetings launch external communications etc.)

Excellent attention to detail organizational and analytical skills.

Ability to work with large volumes of data and documentation while ensuring accuracy and compliance.

Strong communication skills for collaboration with internal teams lessors regulators and customers.

Strong understanding of aircraft engine maintenance programs life-limited parts tracking and regulatory requirements.

Preferred Qualifications/ Skills

Experience of working on ERP Order entry Vendor interactions

Supply Chain Knowledge (Aviation or Repairs are a bonus)

MS Excel beginner to intermediate

Interactions with Leadership teams internal and customers

Why join Genpact

• Be a transformation leader Work at the cutting edge of AI automation and digital innovation

• Make an impact Drive change for global enterprises and solve business challenges that matter

• Accelerate your career Get hands-on experience mentorship and continuous learning opportunities

• Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

The approximate annual base compensation range for this position is $49920.00. The actual offer reflecting the total compensation package plus benefits will be determined by a number of factors which include but are not limited to the applicants experience knowledge skills and abilities; geographic location; and internal equity

Work-from-Anywhere Roles Los Angeles California-based candidates are not eligible for this role

Location-based Roles(e.g. Richardson roles metro area can be adjusted by role location) Los Angeles California based candidates are not eligible for this role. <Dallas Metro> area candidates are eligible for this role only.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Job

Senior Process Associate

Primary Location

WINFIELD KS

Schedule

Full-time

Education Level

High school / GEID / Equivalent

Job Posting

September 9th 2025 9:49 AM

Un-posting Date

Master Skills List Operations

Job Category Full Time