Operational Exam Business Support Associate
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Job Location:
Cottonwood Heights, UT - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Role:
The Operations Exam & Business Support Control Analyst reports to the Associate Manager Operations Exam & Ops Business Support and will lead and coordinate the execution of Operations business controls and analysis.
This strategic role will become the subject matter expert for their assigned product controls and will be the Directly Responsible Individual (DRI) for the execution storage and standardization of all business controls assigned to you.
What Youll Do:
Execute controls for your assigned portfolio including oversight evidence gathering and storage to allow for an effective control rating by Business Control Testing
Perform ad-hoc control tests across operational processes to ensure safety and soundness across global operations
Design document and maintain clear standardized procedures for all controls assigned to you including writing procedures where they currently do not exist
Prepare reports and presentations for leadership and governance committees related to control outcomes opportunities emerging risk and overall control performance for product specific controls
Develop new controls as needed related to emerging compliance risks or issue management milestones
Develop process maps for assigned controls (as needed) outlining workflow or process to identify control gaps
Work with leadership to develop strategies that improve the return on investment of control executionacross manual automated and technology-driven processesto drive sustainable long-term cost savings
What Youll Need:
1 year experience at SoFi or in lieu of SoFi experience 3 years in the financialservices industry
Experience with process mapping and workflow documentation
Excellent interpersonal skills including building relationships across all levelsdepartments and personality types to guide stakeholders through examrequests
Exceptional skills with Google suite products
Exceptional attention to detail with the ability to identify complex processgaps within a workflow
Strength in taking action strong analytical skills and solid business judgment
Expert written and verbal communication skills required and ability tosynthesize key messages and themes to present to stakeholders.
Passion to learn responsibly grow our business and support our mission ofhelping members get their money right
Ability to balance and prioritize multiple work streams for differentstakeholders
Exceptional organizational skills
Nice To Have:
Business Control experience
Operations banking product experience
Experience working with third-party service providers
Experience in Fintech operations
Required Experience:
IC
Key Skills
- Sales Experience
- B2B Sales
- Time Management
- Marketing
- Analysis Skills
- Dental Office Experience
- Sales Pipeline
- Project Management
- CRM Software
- negotiation
- Management Consulting
- Phone Etiquette
About Company
Why do 10M+ members trust SoFi? Financial solutions for school, marriage, starting a family, home buying, retirement, or whatever’s next. Member FDIC.
