Credit & Collection Team Leader (mfd)

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Brukers high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular cellular and microscopic close cooperation with our customers Bruker is enabling innovation improved productivity and customer success in life science molecular and cell biology research in applied and pharma applications in microscopy and nanoanalysis as well as in industrial applications. Today worldwide more than 11 000 employees (more than 2000 employees in R&D) are working on this permanent challenge at over 90 locations on all continents.

Bruker offers differentiated high-value life science and diagnostics systems and solutions in preclinical imaging clinical phenomics research proteomics and multiomics spatial and single-cell biology functional structural and condensate biology as well as in clinical microbiology and molecular diagnostics.

Please visit .

We are looking for an experienced AR Team Leader (m/f/d) to join our dynamic finance team. This position offers an excellent opportunity for a detail-oriented professional to lead and mentor the Accounts Receivable team drive process improvements ensure compliance with company policies and play a key role in optimizing AR operations and contributing to accurate financial reporting.

AR Team Leader (Collection) supports the delivery of operational excellence within the Accounts Receivable function by managing day-to-day collection activities coordinating the work of the team and ensuring alignment with company policies and service standards.

This role is responsible for driving team performance to achieve cash collection targets maintain accurate customer accounts and minimize overdue receivables while ensuring strong collaboration with internal stakeholders and a customer-centric approach.

AR Team Leader (Collection) acts as the first line of leadership within the AR Collection pillar translating strategy into daily operations monitoring key metrics (such as DSO overdue aging and collection effectiveness) and supporting the team in issue resolution and continuous process improvement.

In addition the role contributes to process standardization promotes performance culture within the team and supports transformation initiatives. The Team Leader combines hands-on operational management with people development responsibilities ensuring high-quality service delivery and compliance with established KPIs and SLAs.

Operations Management

Supervise and coordinate day-to-day activities within the Accounts Receivable Collection team ensuring effective task distribution and delivery against performance targets.
Oversee collection operations cash application accuracy and dispute resolution to ensure smooth and compliant process execution.
Monitor AR aging reports and follow up with the team to maintain Days Sales Outstanding (DSO) within target levels.
Ensure adherence to established AR policies procedures and internal controls.
Support the direct Manager in implementing new processes and system enhancements.
Participate in quality assurance reviews and assist in identifying process gaps and corrective actions.
Contribute to transformation initiatives and transitions ensuring the team is operationally ready and well-trained.
Maintain up to date SOPs and Work instructions ensuring documentation reflects processes and system changes.
Support Internal Control testing (SOX) and ensure timely remediation of findings.

Collections and Cash Flow

Lead the team in executing effective collection activities to minimize overdue accounts and improve cash flow.
Review and guide the teams follow-up actions on outstanding invoices ensuring timely customer communication.
Support resolution of escalated collection issues and facilitate negotiations with customers where needed.
Collaborate with other Stakeholders to address payment-related matters.
Provide feedback and insights to management on recurring collection challenges and risk areas.
Contribute to cash forecasting by providing accurate collection projection.

Reporting and Analysis

Monitor key performance indicators (KPIs) such as DSO overdue percentage and collection effectiveness index.
Prepare and deliver regular team-level reports and updates to the direct Manager.
Review and validate data accuracy in AR reports and dashboards.
Identify root causes of collection delays or disputes and propose operational improvements.
Support monthly close activities by ensuring accuracy of collection data and timely posting of receipts.
Provide AR insights and portfolio trends to support decision making on credit terms and customer risk.

Process Improvement

Identify opportunities to streamline daily collection activities and improve efficiency within the team.
Support implementation of process improvements and best practices defined by the direct Manager.
Participate in testing and deployment of automation tools or system upgrades (e.g. ERP workflow tools).
Encourage a culture of continuous improvement and accountability within the team.

Stakeholder Management

Maintain effective communication with Stakeholders including Sales Customer Service Credit Risk and Cash Application.
Escalate issues impacting customer payments or dispute resolution in a timely manner.
Support external audit and compliance reviews by providing required documentation and explanations.
Build and maintain good relationships with key customers on collection-related topics.
Participate in joint meetings with Sales and Commercial teams for strategic high risk customers.

Customer Account Management

Ensure the team provides timely and professional responses to customer billing and payment inquiries.
Monitor the status of customer disputes and ensure quick resolution.
Verify the accuracy of customer account information and coordinate corrections when necessary.
Support consistent communication with customers regarding overdue balances and payment plans.
Take direct ownership of strategic or escalated accounts requiring senior level intervention.

Compliance Management

Ensure that daily operations follow internal control requirements and audit guidelines.
Promote compliance with AR policies accounting principles and company procedures.
Support preparation for internal and external audits by ensuring data accuracy and process transparency.
Follow escalation and incident management protocols as defined by the direct Manager.
Ensure data quality un AR related master data and initiate corrections through appropriate channels.

Capability Building & Workforce Development

Lead coach and motivate a team members to achieve set objectives.
Conduct regular one-to-one meetings and performance reviews to monitor progress and support development.
Provide training and guidance on AR systems collection techniques and customer communication.
Foster a positive team culture focused on accountability collaboration and continuous learning.
Support onboarding of new team members and promote knowledge sharing across the team.
Ensure workload balancing and capacity planning during peak cycles.

Strategic Leadership & Performance Culture

Promote a high-performance culture by setting clear expectations and recognizing achievements.
Drive team ownership of KPIs through regular performance discussions and data transparency.
Encourage open communication feedback and proactive problem-solving.
Contribute to continuous improvement projects led by the direct Manager.
Contribute to working capital optimization initiatives driven by Finance management.

Bachelors degree in Finance Accounting Business Administration or related field.

46 years of experience in Accounts Receivable Collections or Credit Control.
Minimum 2 years in a supervisory or team leader role ideally within a shared service or multinational environment.
Experience in the relevant industry sector is preferred.
Proven track record in achieving collection targets and improving AR performance.

We Offer:

Hybrid working model including additional time off on December 31
Professional development opportunities: on-site training LinkedIn learning language courses and educational assistance program
Comprehensive benefits package: Multisport options Cafeteria Plan
Possibility of 10 days in a year working abroad
Monetary benefits: referral bonus seniority rewards
Health and wellness benefits: medical care (including dental plan) Group life insurance
Inclusive workplace culture promoting diversity equity and inclusion
Access to legal financial and psychological support services
Modern office space in central Warsaw with panoramic city views

Join our team and contribute to the financial success of our organization while advancing your career in a supportive and professional environment.

Bruker is an equal opportunity employer. We evaluate qualified applicants based on their skills experience and qualifications without regard to race colour religion sex national origin disability age sexual orientation gender identity or any other protected characteristic. We are committed to creating a diverse and inclusive workplace and encourage applications from candidates of all backgrounds.