PR, Marketing & Customer Success Executive (Certification Track Included)

Kampala - Uganda

Monthly Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Sadja WebSolutions delivers digital marketing branding/design website development hosting/tools eCommerce experience design and promo/video ads for growing businesses.

Role Summary

Were hiring a strong communicator to support our PR marketing execution and customer successhelping clients understand our services improving retention and supporting the sales pipeline. Youll work closely with our delivery team (designers developers marketers) to manage client communication and represent Sadja WebSolutions professionally.

As part of our growth we are also expanding into new productivity/business tools for clients. The company will sponsor key certifications (including Google Workspace Sales credential) to build internal capability.

What Youll Do

Manage customer communication: onboarding calls follow-ups status updates customer satisfaction and retention
Support sales & account growth: lead qualification proposals presentations follow-ups renewals
Drive PR brand presence: announcements storytelling testimonials/case studies community visibility
Support digital marketing execution: content coordination campaign planning support reporting communication
Use tools like CRM ticketing/helpdesk (e.g. Zoho Desk or similar) and marketing systems to track customer journeys

Certification & Learning (Company-Sponsored)

Google Workspace Sales credential (company pays training/exam fees)
High performers may be supported for additional certifications: Microsoft Zoho Zoho One Odoo and other tools based on company roadmap

Ideal Background

Mass Communication / PR / Marketing (strong advantage)
OR Information Technology / Information Systems candidates with strong communication CRM comfort

Requirements

Strong writing confident spoken communication
Organized responsive and comfortable handling multiple clients/projects
Professional client-facing attitude and ability to work with targets

How to Apply

Send:

CV
Short intro explaining relevant experience (PR/marketing/customer success/sales)
Any portfolio links (writing samples campaigns case studies socials)

Required Skills:

Research skills Writing and editing skills SEO knowledge Ability to handle multiple projects Time management Attention to detail Understanding of content structure Knowledge of keyword research Familiarity with content management systems (CMS) Ability to work independently and meet deadlines.

Sadja WebSolutions delivers digital marketing branding/design website development hosting/tools eCommerce experience design and promo/video ads for growing businesses. Role SummaryWere hiring a strong communicator to support our PR marketing execution and customer successhelping clients understand o...