Sr Manager, Virtual Business Sales

At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!

Job Responsibilities:

• Own and deliver revenue gross adds acquisition targets. Monitor pipeline activity lead quality and conversion adjusting strategies to maximize close rates.
• Coach and develop leadership to enhance customer experience sales activity and team performance through feedback and support. Champion a culture of motivation recognition and healthy competition.
• Execute sales development strategies consistently across internal teams in partnership with sales marketing and learning functions
• Partner with Product Marketing Finance Sales Ops and Digital teams to support new launches and acquisition initiatives. Identify strategic sales opportunities and develop actionable plans to support business growth and market positioning
• Manage escalations by collaborating with fraud credit strategy verification and underwriting teams to resolve issues and plan strategies
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

• High School Diploma/GED (Required)
• 4-7 years Sales and operational experience in a sales organization with a top company and strong culture. Call Center experience. (Preferred)
• 4-7 years As a Leader of Leaders (Preferred)
• 4-7 years Business Sales Leadership Experience (Preferred)

Knowledge Skills and Abilities:

• Sales Strong understanding of sales principles and techniques including prospecting lead qualification and closing deals. Experience in outbound sales and a proven track record of meeting or exceeding sales targets. (Required)
• Business Acumen Expertise in selling products and services to business customers understanding their unique needs and providing tailored solutions. (Required)
• Sales Management Ability to lead and manage a sales team set targets and ensure the team meets or exceeds sales goals. (Required)
• Sales Operations Knowledge of sales processes and operations including pipeline management forecasting and reporting. (Required)
• Customer Service Commitment to providing excellent customer service addressing customer inquiries and resolving issues promptly. (Required)
• People Management Demonstrate strong interpersonal skills effectively manage conflicts and exhibit proven leadership abilities to foster a collaborative and productive team environment. (Required)
• Negotiation Skilled in negotiating terms and conditions with customers to achieve mutually beneficial agreements. (Required)
• Communication Excellent communication and interpersonal skills with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required)
• Marketing Understanding of marketing principles and strategies to support sales efforts and drive customer engagement. (Required)
• Microsoft Office Proficiency with Microsoft Office Suite including Word Excel PowerPoint Teams and Outlook. (Required)
• Database Ability to manage and utilize databases for tracking customer information and sales activities. (Required)
• Problem Solving Strong problem-solving skills including research and active listening to identify and address issues effectively. (Required)
• Coaching Experience in coaching and developing team members to enhance their skills and performance. (Required)
• Multitasking Ability to manage multiple tasks and priorities effectively including running two different organizations simultaneously. (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

At T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out .

Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.