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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Administrator cum Receptionist

Role Overview

• Work alongside the Senior Admin to support daytoday operations of the regional office ensuring smooth meetings events and executive/visitor logistics.

• Supporting Facilities Reception managing front desk area mailroom logistics and events

Key Responsibilities

• Executive & customer visit support: complete preregistration receive and escort visitors and provide onsite assistance.

• Meeting room setup: arrange seating print name tents handle lunch/refreshment arrangements; reset rooms after use.

• Coordinate inhouse events: complete presetup of event spaces and liaise with the Facilities team and GIS to ensure venues are fully eventready.

• Event operations: manage registration order event items coordinate deliveries and receive/track items.

• Restaurant bookings: shortlist venues secure reservations manage headcount updates and changes.

• Airport transfers: liaise with limo drivers to arrange pickups/dropoffs for senior executives.

• Attendance tracking: record and consolidate meeting attendance when required.

• General admin support: draft/format documents and update simple tracking sheets.

Back up Receptionist

The BackUp Receptionist provides support to ensure seamless frontdesk operations during the absence of the primary receptionist or during peak periods. This role upholds a professional workplace experience for clients visitors and internal stakeholders.

• Maintaining the front office and reception area. Ensure that they are clean presentable and are in compliance with regulations or requirements of the client.

• Ensure to give clear instruction and direction to the Facility Team and other functions who are supporting the office operation.

• Provide assistance to visitors and clients at the counter. Greet and welcome individuals approaching the counter. Address inquiries and provide relevant information. Ensure a positive and professional interaction with visitors.

• Direct clients to the appropriate personnel or department as needed. Maintain a helpful and approachable demeanour. Handle any immediate concerns or issues raised by visitors.

• Keep the counter area organized and presentable. Uphold a customer-centric approach in all interactions. Collaborate with team members to enhance customer service.

Phone Calls

• Receive screen and direct incoming phone calls to the appropriate departments or personnel.

• Handle general inquiries in a professional and timely manner.

• Take accurate messages and ensure prompt followup

• Support internal communication by responding to basic queries from employees

• Managing Facilities Request Call.

Coverage & Flexibility

• Provide receptionist coverage during leave lunch periods meetings or hightraffic situations.

• Demonstrate flexibility in work assignments to ensure uninterrupted frontdesk operations.

• Support transition handovers before and after coverage periods

Mail Room & Courier Management

• Receive log and distribute incoming mail and parcels.

• Coordinate outgoing courier bookings and ensure proper documentation.

• Notify employees of received deliveries promptly.

• Manage Clients Recreation Card

• Handle basic administrative tasks such as data entry and filing.

• Keep track of office equipment and arrange for maintenance.

• Maintain accurate records and documentation as required.

• Collaborate with various departments to ensure smooth operations.

Requirements & Attributes

• Proficient in MS Office (Excel Outlook Word)

• Calm and organized under pressure; prepared and willing to work in a fastpaced environment.

• Proactive eager to learn and comfortable with varied tasks; strong at following through on requests.

• Reliable detailoriented and serviceminded.

• High integrity to handle sensitive information and documents.

• No extensive prior experience required training will be provided.

• Good communication skills for interfacing with executives

Professional Representation

• Represent the company and JLL professionally at all times.

• Maintain a courteous calm and serviceoriented attitude even under pressure.

• Support a positive workplace experience for clients visitors and employees.

Compliance Safety & Confidentiality

• Adhere to company policies data privacy standards and confidentiality requirements.

• Maintain a tidy organized and professional reception area at all times.

• Follow emergency procedures and assist in evacuations or incidents when required.

Good Communicator

You can communicate well with senior leadership and stakeholders and interfacing with Executive.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.