ABOUT UA/UNIFORM ADVANTAGE BRANDS
ABOUT THE ROLE
The E-commerce Operations Coordinator supports the day-to-day performance quality and reliability of our e-commerce websites. This entry-level role is ideal for someone detail-oriented curious about how websites work behind the scenes and excited to grow in e-commerce operations. Youll work closely with the E-commerce team IT partners and third-party vendors to help identify issues track resolutions and ensure a smooth online shopping experience.
WHAT YOULL DO
Monitor e-commerce websites to ensure functionality accuracy and overall quality
Assist in identifying documenting and tracking website bugs or functionality issues
Submit update and follow up on IT tickets to support timely issue resolution
Help test website features fixes and enhancements across devices and browsers
- Act as a point of coordination between the e-commerce team IT and third-party partners
- Support updates and basic maintenance for third-party platforms such as Yotpo OneTrust Narvar Qualtrics and Bloomreach
- Assist with content and product updates while developing an understanding of Salesforce Commerce Cloud (SFCC)
- Maintain organized documentation of issues updates and processes
- Support ongoing site improvements and operational initiatives as needed
WHAT YOULL BRING
Bachelors degree or equivalent experience preferred
Strong interest in e-commerce digital operations or website management
Customer-centric mindset with a passion for improving the shopping purchasing and post-purchase experience
High attention to detail with excellent proofreading and quality-checking skills
Solid understanding of how websites and online platforms function with a curiosity to learn more technically
Comfortable working with tickets tasks and tracking systems to manage issues and updates
- Strong organizational and time-management skills with the ability to prioritize work and meet deadlines
- Clear and effective written and verbal communication skills with the ability to collaborate across teams
- Strong problem-solving and analytical skills with an ability to identify patterns and trends
- Basic project management skills and the ability to manage multiple tasks at once
- Proficiency in Microsoft Office Suite including solid Excel skills
- Reliable detail-oriented and eager to learn new tools platforms and processes
NICE TO HAVE
Exposure to e-commerce platforms or CMS tools
Familiarity with QA testing bug tracking or IT ticketing systems
Interest in analytics UX or digital merchandising
Rapid and accurate typing skills (40 WPM)
WHERE YOULL WORK
HYBRID The Best of Both Worlds
Have the flexibility to work on-site/in the business and remotely during the week. Youll spend a few days a week in our office for collaboration/in-person engagement and have the flexibility to work from home on other days. While on-site join other team members in the spacious Quad for lunch or enjoy our ongoing wellness activities. Employees are expected to be online and available during their teams core business hours. A Company computer is provided for business use.
PLENTY OF BENEFITS TOO
UA BRANDS offers a full range of benefits allowing you the opportunity to customize a benefits package that addresses both your health and financial needs.
UA IS AN EQUAL OPPORTUNITY EMPLOYER
As an employee of any UA Brands division you will be part of an established and dynamic organization. We believe that success starts from within and we are seeking individuals who thrive in an environment that encourages and supports provide equal employment and advancement opportunities to all individuals employment decisions at UA Brands will be based on merit qualifications and abilities. UA Brands does not discriminate in employment opportunities or practices based on race color religion sex national origin age disability or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.
We area Drug-Free Workplace.
ABOUT UA/UNIFORM ADVANTAGE BRANDSFor over 40 years UA Brands has been synonymous with fashion-forward specialty apparel for the medical and culinary are proud to support our valued customers - true heroes giving back with every shift. Our culture includes a long history of philanthropy and communit...
ABOUT UA/UNIFORM ADVANTAGE BRANDS
ABOUT THE ROLE
The E-commerce Operations Coordinator supports the day-to-day performance quality and reliability of our e-commerce websites. This entry-level role is ideal for someone detail-oriented curious about how websites work behind the scenes and excited to grow in e-commerce operations. Youll work closely with the E-commerce team IT partners and third-party vendors to help identify issues track resolutions and ensure a smooth online shopping experience.
WHAT YOULL DO
Monitor e-commerce websites to ensure functionality accuracy and overall quality
Assist in identifying documenting and tracking website bugs or functionality issues
Submit update and follow up on IT tickets to support timely issue resolution
Help test website features fixes and enhancements across devices and browsers
- Act as a point of coordination between the e-commerce team IT and third-party partners
- Support updates and basic maintenance for third-party platforms such as Yotpo OneTrust Narvar Qualtrics and Bloomreach
- Assist with content and product updates while developing an understanding of Salesforce Commerce Cloud (SFCC)
- Maintain organized documentation of issues updates and processes
- Support ongoing site improvements and operational initiatives as needed
WHAT YOULL BRING
Bachelors degree or equivalent experience preferred
Strong interest in e-commerce digital operations or website management
Customer-centric mindset with a passion for improving the shopping purchasing and post-purchase experience
High attention to detail with excellent proofreading and quality-checking skills
Solid understanding of how websites and online platforms function with a curiosity to learn more technically
Comfortable working with tickets tasks and tracking systems to manage issues and updates
- Strong organizational and time-management skills with the ability to prioritize work and meet deadlines
- Clear and effective written and verbal communication skills with the ability to collaborate across teams
- Strong problem-solving and analytical skills with an ability to identify patterns and trends
- Basic project management skills and the ability to manage multiple tasks at once
- Proficiency in Microsoft Office Suite including solid Excel skills
- Reliable detail-oriented and eager to learn new tools platforms and processes
NICE TO HAVE
Exposure to e-commerce platforms or CMS tools
Familiarity with QA testing bug tracking or IT ticketing systems
Interest in analytics UX or digital merchandising
Rapid and accurate typing skills (40 WPM)
WHERE YOULL WORK
HYBRID The Best of Both Worlds
Have the flexibility to work on-site/in the business and remotely during the week. Youll spend a few days a week in our office for collaboration/in-person engagement and have the flexibility to work from home on other days. While on-site join other team members in the spacious Quad for lunch or enjoy our ongoing wellness activities. Employees are expected to be online and available during their teams core business hours. A Company computer is provided for business use.
PLENTY OF BENEFITS TOO
UA BRANDS offers a full range of benefits allowing you the opportunity to customize a benefits package that addresses both your health and financial needs.
UA IS AN EQUAL OPPORTUNITY EMPLOYER
As an employee of any UA Brands division you will be part of an established and dynamic organization. We believe that success starts from within and we are seeking individuals who thrive in an environment that encourages and supports provide equal employment and advancement opportunities to all individuals employment decisions at UA Brands will be based on merit qualifications and abilities. UA Brands does not discriminate in employment opportunities or practices based on race color religion sex national origin age disability or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.
We area Drug-Free Workplace.
View more
View less