Administration Assistant Employer Hartford Primary School Reference P

Hartford Primary School are recruiting an Office Administrator to join their busy office team.

The role is Grade 3 working 5 days 32.5 hours a week term time only (Monday 8am to 2pm Tuesday 8am to 4pm Wednesday 8am to midday Thursday 8am to 4pm Friday 8am to 4.30pm). Start date will be Monday 20^th April 2026 or earlier should be right candidate be available. It is initially a 12-month temporary contract with a view to becoming permanent.

Hartford Primary School is a large two form entry school which has strong team ethos within the whole school staff. Although we are a large school we pride ourselves on knowing each and every child and their family.

Our office team plays an important role in supporting children families and the whole staff team within the school as well as ensuring the smooth and efficient operational running of the school.

Reporting to the School Business Manager this role is very much a customer service supporting role as the person will often be the first point of contact on the phone email or face to face for parents children and visitors. It is therefore essential that they have a customer service can do mindset with a warm supportive friendly and helpful attitude. They will also be able to continually multitask have energy to complete busy tasks quickly and efficiently and demonstrate teamwork not only with their office colleagues but the rest of the school staff and leadership team. Discretion and confidentiality are absolutely essential.

The main duties of the role are:

• Be the first point of contact for initial enquiries to school
• Answer parent and staff queries on the phone email and face to face
• Ensure all queries are forwarded to the appropriate staff members to be answered
• Contact parents when required for ad hoc queries e.g.: pe kits packed lunch etc.
• Support teaching staff with photocopying printing stationery
• Maintain a tidy and organised office
• School trip bookings administration

We would expect the individual to have:

• Excellent organisation and administrative skills with the ability to multitask and ensure that all tasks are completed
• Excellent customer service attitude our role is to support our school community
• Excellent IT Skills including outlook excel and word. Knowledge of Arbor an advantage but not essential as full training given
• Excellent personal and communication skills and a good sense of humour are essential
• Ability to work independently and unsupervised and able to take own initiative
• Absolute discretion and confidentiality at all times
• Previous and proven experience of working in a busy customer focussed office essential

We encourage you to visit our school and will be holding school visits on Wednesday 28^th January at 9.30am. Please contact our school office on to book a space.

Closing date for applications is noon on Monday 9^th February and interviews will take place on Wednesday 11^th February 2026.

Start date will be Monday 20^th April 2026. If you require further information about the role please contact us on or call the school office on .

Hartford Primary School is committed to safeguarding and promoting the welfare and safety of children and young people and expects all of its staff to share this commitment. References will be sought prior to interview and an enhanced DBS check is required for the successful candidate.