Brand Specialist, Amazon Fresh Singapore
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Interested in working on an innovative and high-impact business that is changing the way customers think about grocery Amazon is looking for a bright customer obsessed driven and creative individual to join Amazon Fresh as Brand Specialist.
Brand Specialist are part of the Amazon Vendor Services program who are working to define and deliver high-quality results that sets the bar for the entire industry. Working in a passionate team you will learn and grow whilst also helping others to do so. This role offers 360 exposure to different areas of the e-commerce industry opening a multitude of career paths.
As a Brand Specialist you will help Amazons most strategic brands across all key areas of Fresh business. You will work with vendors supplying the top brands on Amazon acting as the main point of contact for them. Your priority will be to work backwards from the customer identifying inputs to grow your brands and improve their performance. You will do this while facilitating great business relationships and ensuring vendors satisfaction with the service.
Key job responsibilities
- Own the relationship end-to-end with top brands
- Partner internally with key functions such as instock supply chain and marketing management to contribute to the definition of priorities and operational goals according to the brands needs
- Define joint business plans and assist in delivering impact for the brands you support directly
- Regularly audit metrics to continually drive quality of the vendor experience and deliver targets
Brand Specialists work on a variety of tasks for the brands they support typically falling within the six focus areas. These include but are not limited to:
- Business Advice and Reporting: Providing business advice based on deep financial analysis and reporting to identify areas of opportunities.
- Selection: Helping grow the selection of products by managing the launch of new products and improving product discoverability.
- Availability: Support driving process improvement and operational excellence within our vendor community by reducing costs defects and lead times while increasing innovation.
- Marketing & Branding: Create strategic quarterly marketing plans with marketing managers manage onsite placement and campaigns for key events.
- Content: Support the creation of 100% quality website content (product descriptions videos).
- Customer Satisfaction: Drive customer satisfaction by monitoring customer returns and evaluating how to reduce customer returns.
- Minimum a Bachelors degree
- 1-5 years of relevant experience preferably in FMCG exposure to the Fresh domain (e.g. Redmart FairPrice) is an added advantage
- Intermediate to advanced excel skills including complex functions PivotTables
- P&L computation experience to inform strategic decisions
- Knowledge in MS Office programs
- Experience in Financial analysis Retail buying Retail planning & allocation Product/project management Marketing Business development consulting negotiation or supply chain is a plus
- Knowledge in SQL with business analytic experience
- Strong business judgment with a track record of successful negotiations and overall relationship management
- Ability to communicate efficiently both internally and externally
- Bachelors or Masters studies within Engineering Commerce Business administration or similar field is preferred
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Brand Specialist are part of the Amazon Vendor Services program who are working to define and deliver high-quality results that sets the bar for the entire industry. Working in a passionate team you will learn and grow whilst also helping others to do so. This role offers 360 exposure to different areas of the e-commerce industry opening a multitude of career paths.
As a Brand Specialist you will help Amazons most strategic brands across all key areas of Fresh business. You will work with vendors supplying the top brands on Amazon acting as the main point of contact for them. Your priority will be to work backwards from the customer identifying inputs to grow your brands and improve their performance. You will do this while facilitating great business relationships and ensuring vendors satisfaction with the service.
Key job responsibilities
- Own the relationship end-to-end with top brands
- Partner internally with key functions such as instock supply chain and marketing management to contribute to the definition of priorities and operational goals according to the brands needs
- Define joint business plans and assist in delivering impact for the brands you support directly
- Regularly audit metrics to continually drive quality of the vendor experience and deliver targets
Brand Specialists work on a variety of tasks for the brands they support typically falling within the six focus areas. These include but are not limited to:
- Business Advice and Reporting: Providing business advice based on deep financial analysis and reporting to identify areas of opportunities.
- Selection: Helping grow the selection of products by managing the launch of new products and improving product discoverability.
- Availability: Support driving process improvement and operational excellence within our vendor community by reducing costs defects and lead times while increasing innovation.
- Marketing & Branding: Create strategic quarterly marketing plans with marketing managers manage onsite placement and campaigns for key events.
- Content: Support the creation of 100% quality website content (product descriptions videos).
- Customer Satisfaction: Drive customer satisfaction by monitoring customer returns and evaluating how to reduce customer returns.
- Minimum a Bachelors degree
- 1-5 years of relevant experience preferably in FMCG exposure to the Fresh domain (e.g. Redmart FairPrice) is an added advantage
- Intermediate to advanced excel skills including complex functions PivotTables
- P&L computation experience to inform strategic decisions
- Knowledge in MS Office programs
- Experience in Financial analysis Retail buying Retail planning & allocation Product/project management Marketing Business development consulting negotiation or supply chain is a plus
- Knowledge in SQL with business analytic experience
- Strong business judgment with a track record of successful negotiations and overall relationship management
- Ability to communicate efficiently both internally and externally
- Bachelors or Masters studies within Engineering Commerce Business administration or similar field is preferred
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Key Skills
- Ruby
- Typing
- Customer Service
- .NET
- Hadoop
- Haskell
- Customer Support
- Teradata
- Java
- Clojure
- CPT Coding
- 4G/LTE
About Company
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