Roving Banker Woods Chapel Branch Lee's Summit, MO

Summit, WA - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

At FNBO our employees are the heart of our storyand were committed to their success! Please see below the details of this career opportunity and how it fits into our organizations success.

Summary of the Job:

Roving Bankers are scheduled to provide coverage in any location for associate vacations illnesses and leaves of absence or open accordance with established policies and procedures: a rover will create retain and deepen relationships with potential and existing Financial Center customers while providing exceptional customer service at their assigned branch. The rover will be expected to perform duties ranging from sales and referrals new account openings and other duties/projects as assigned by the Associate Resource Manager.

About This Role:

Essential Duties and Responsibilities:

Demonstrates commitment dependability and respect for the team with regular and predictable attendance punctuality and agreed-upon schedule of availability. Travels to multiple financial centers providing critical support where needed.

Projects a professional image in dress manner communication and focus.
Promptly greets & assists customers as they arrive in the Financial Center and provides exceptional customer service throughout the interaction.
Consistently exceeds customer expectations for service as measured by observation coaching; resolves customer issues effectively and efficiently.
Responsible for using customer profile/relationship selling model for on-going profiling of new and existing customers in person and on the phone to identify immediate and future needs.
Understands all features and benefits of bank and partner products. Uses needs assessment and consultative selling techniques to sell cross-sell up-sell or refer products and services.
Proactively works towards achievement of individual and financial center sales and service goals.
Fulfills expectations to meet individual goals monthly quarterly and annually as per the Roving Banker standards.
Completes customer transactions maintenance and documentation with accuracy and efficiency; Staying in accordance with policies and procedures as well as applicable laws and regulations.
Expected to follow all bank policies and procedures and maintain confidentiality of customer information.
Process all types of teller transactions accurately according to policy & procedure including: deposits cashing checks cash advance cashiers checks money orders loan payments travel and gift cards check reorders.
Rotate between banker desk and teller line to accommodate Financial Center need.
Manages time to work on projects or other tasks as assigned by the Associate Resource Manager if not assigned to a Financial Center for coverage.
You are required to have extreme flexibility and reliable transportation to travel to all financial centers when needed.

The Ideal Candidate for This Role:

Job Qualifications/ Required Skills and Abilities:

High School Diploma or equivalent required
Prior banking experience or retail sales*service experience including cash handling preferred
Superior written and verbal communication skills
Excellent proactive sales and service skills
Able to handle multiple tasks.
You are required to have extreme flexibility and reliable transportation to travel to all financial centers when needed. (Mileage reimbursement)
Exhibit and maintain high degree of professionalism

Maintain high degree of confidentiality and integrity
Must have the ability to communicate effectively and professionally at all levels of the organization through every channel of communication.
Must be willing to make outbound phone calls to existing customer base.
Excellent follow through and time management skills
Excellent attention to detail
Proficient in PC web and database
MUST possess a can do customer-service attitude/philosophy

Work Environment:

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation mentorship and a vibrant culture where ideas flow freely and relationships flourish. As part of our team youll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

Compensation and Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance we offer benefits to match your needs:

Medical Dental Vision Insurance
401k With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: obtain compensation and benefit information related to this specific role e-mail FNBO at . To ensure you receive a response include the number of this job (listed below) in the subject line of your message.

Job number: R-

Equal Opportunity & Belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued recognized and empowered to be their authentic selvesno matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

Click here to download EEO is The Law Self-Print Poster

Click here to download EEO is The Law Supplement for Federal Contractors

Click here to download EEO is The Law GINA Supplement

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.

At FNBO our employees are the heart of our storyand were committed to their success! Please see below the details of this career opportunity and how it fits into our organizations success.Summary of the Job:Roving Bankers are scheduled to provide coverage in any location for associate vacations illn...