Essential Functions
The Product & Services Portfolio Manager will:
- Build maintain and govern the OIT Product & Services Directory including taxonomy ownership eligibility support model and lifecycle status.
- Develop and maintain standardized documentation such as solution briefs onboarding guides FAQs and reuse case studies.
- Publish decision-support materials that help departments identify existing solutions that meet their needs.
- Track adoption and usage indicators to identify gaps redundancies and opportunities for improvement.
- Conduct quarterly portfolio reviews with product and service owners to validate accuracy and readiness.
- Coordinate updates and changes to ensure the directory remains current and reliable.
- Provide up-to-date materials and guidance to Relationship Managers to support consistent communication.
- Maintain standard operating procedures for portfolio governance and documentation.
- Perform other duties as assigned.
Qualifications :
Competencies Knowledge Skills and Abilities
- Strong written communication and documentation skills.
- Ability to organize and manage large sets of information.
- Understanding of IT services product lifecycles and shared service models.
- Ability to work collaboratively with technical and business stakeholders.
- Analytical skills to interpret adoption trends and portfolio data.
Preferred:
- Experience with service catalogs knowledge management systems or IT governance.
- Experience supporting enterprise-level portfolios or shared services.
Qualifications
- Bachelors degree in Information Technology Business Communications Public Administration or a related field or equivalent experience.
- Minimum of 35 years of experience in portfolio management program operations documentation or IT service management.
Additional Information :
Salary: $90000-$100000
Salary cannot exceed 100000
Were interested in hiring the best possible candidate for the role. We recognize that experience education and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel youre a good fit please dont hesitate to apply.
Please include:
Please note: Applications will not be considered without a cover letter.
Did you know
We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
We offer Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation sick leave and holidays
Generous retirement savings options are available
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22 2023 vaccinations are no longer required for new employees that work in non-medical non-emergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that are patient-facing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race
ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations at or send an email to faqpchr @. For more information go to: Human Relations Website:
Work :
No
Employment Type :
Full-time
Essential FunctionsThe Product & Services Portfolio Manager will:Build maintain and govern the OIT Product & Services Directory including taxonomy ownership eligibility support model and lifecycle status.Develop and maintain standardized documentation such as solution briefs onboarding guides FAQs a...
Essential Functions
The Product & Services Portfolio Manager will:
- Build maintain and govern the OIT Product & Services Directory including taxonomy ownership eligibility support model and lifecycle status.
- Develop and maintain standardized documentation such as solution briefs onboarding guides FAQs and reuse case studies.
- Publish decision-support materials that help departments identify existing solutions that meet their needs.
- Track adoption and usage indicators to identify gaps redundancies and opportunities for improvement.
- Conduct quarterly portfolio reviews with product and service owners to validate accuracy and readiness.
- Coordinate updates and changes to ensure the directory remains current and reliable.
- Provide up-to-date materials and guidance to Relationship Managers to support consistent communication.
- Maintain standard operating procedures for portfolio governance and documentation.
- Perform other duties as assigned.
Qualifications :
Competencies Knowledge Skills and Abilities
- Strong written communication and documentation skills.
- Ability to organize and manage large sets of information.
- Understanding of IT services product lifecycles and shared service models.
- Ability to work collaboratively with technical and business stakeholders.
- Analytical skills to interpret adoption trends and portfolio data.
Preferred:
- Experience with service catalogs knowledge management systems or IT governance.
- Experience supporting enterprise-level portfolios or shared services.
Qualifications
- Bachelors degree in Information Technology Business Communications Public Administration or a related field or equivalent experience.
- Minimum of 35 years of experience in portfolio management program operations documentation or IT service management.
Additional Information :
Salary: $90000-$100000
Salary cannot exceed 100000
Were interested in hiring the best possible candidate for the role. We recognize that experience education and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel youre a good fit please dont hesitate to apply.
Please include:
Please note: Applications will not be considered without a cover letter.
Did you know
We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
We offer Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation sick leave and holidays
Generous retirement savings options are available
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22 2023 vaccinations are no longer required for new employees that work in non-medical non-emergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that are patient-facing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race
ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations at or send an email to faqpchr @. For more information go to: Human Relations Website:
Work :
No
Employment Type :
Full-time
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