About the Role
As the Localisation Programme Manager you are the strategic leader and owner of Wises global content localisation initiatives bridging the gap between global product vision and local market linguistic and cultural requirements.
This is a high-impact strategic and hands-on leadership role. You will empower and guide a team of Localisation Project Managers drive significant process and technology improvements and oversee complex cross-functional localisation programs. Your mission is to ensure Wises content is consistently excellent culturally resonant and seamlessly delivered across all our global markets.
Responsibilities
People Management & Team Leadership:
Directly manage lead mentor and develop a team of Localisation Project Managers fostering their professional growth and career development.
Conduct regular performance reviews set clear goals and provide constructive feedback to direct reports.
Facilitate team meetings promote collaboration and ensure effective knowledge sharing among the Project Manager team.
Be involved in the hiring onboarding and training of new Localisation Project Managers.
Programme Strategy & Oversight:
Define and drive the overall localisation programme strategy vision and roadmap ensuring alignment with broader company objectives and product roadmaps.
Provide strategic oversight and direction for multiple concurrent localisation projects and large-scale initiatives managed by the Project Managers.
Establish comprehensive programme goals key performance indicators (KPIs) and robust reporting mechanisms to track progress measure success and communicate programme health to senior leadership.
Identify analyze and manage interdependencies and risks across various localisation projects within the programme portfolio.
Advanced Process & Workflow Improvement:
Lead the identification design and implementation of significant scalable process and workflow improvements across the entire localisation function.
Drive the strategic adoption integration and optimization of localisation tools technologies (including advanced CAT/TMS Machine Translation and AI-driven solutions) and best practices across the team and with internal stakeholders.
Develop standardize and maintain comprehensive documentation methodologies and training materials for localisation processes.
Strategic Stakeholder & Cross-Functional Liaison:
Act as the primary strategic liaison and partner to Regional Localisation Managers fostering strong relationships and ensuring global alignment and collaboration on localisation strategies and execution.
Manage high-level stakeholder relationships proactively anticipating their needs setting appropriate expectations and ensuring effective communication of programme direction status and challenges.
Represent the localisation function in cross-functional strategic planning sessions and initiatives influencing decisions that impact localisation.
Proactively anticipate identify and address programme-level risks challenges and opportunities developing mitigation strategies.
Strategic Budget Management:
Develop and manage the overall localisation programme budget including strategic forecasting allocation of resources and tracking spend across multiple projects and initiatives.
Oversee strategic vendor relationship management including performance evaluation contract negotiations and identifying new vendor partnerships to support programme goals.
Requirements
5 years experience with proven programme management and people leadership experience ideally acquired in a financial or tech company working in a variety of content types and languages
In-depth knowledge of localisation industry and challenges/opportunities
Strong understanding and strategic leadership in selecting implementing and optimizing CAT/TMS tools and other localisation technologies such as MT & AI in particular
Ability to work in high pressure environment with concurring timelines and priorities and a variety of content types and stakeholders
Adapts easily to change and is capable to flex their approach to make the best of project / SH requirements
Comfortable working with limited supervision and ambiguity with the ability to influence others and build trust
Deep appreciation of cultural nuances and sensitivities
Excellent communication and organisation skills
Indicators of success
Successful delivery of strategic localisation programmes driving measurable business outcomes and enhancing global user experience.
Cultivates a high-performing and engaged team of Localisation Project Managers fostering their professional growth and operational excellence.
Drives continuous innovation and efficiency improvements in localisation processes tools and technological adoption.
Manages budgets effectively optimizing resources while maintaining strategic impact and quality.
Establishes and maintains prstrong influential relationships with senior stakeholders ensuring strategic alignment and advocacy for localisation initiatives.
Additional Information :
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cro ... View more