Level 2 Infrastructure Engineer
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Job Location:
Huntingdon - UK
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
We are currently recruiting for a Level 2 Infrastructure Engineer to join our busy team based from our Huntingdon office Cambridgeshire. You will be responsible for the day to day proactive management and support of servers storage and associated technologies which provide the foundation for the platforms and customer services. The ideal candidate needs to be flexible to accommodate customer requirements and possess the drive to provide a high level of customer addition to this good problem solving and troubleshooting skills along with the ability to step logically through issues and clearly communicate with stakeholders.
This is a fantastic opportunity to work within an interesting and varied company who offer a busy yet friendly place of work.
Key Responsibilities:
- To provide proactive support and monitoring to Telefónica Tech MS hosted environments
- To triage and help resolve issues raised by customers and internal users.
- To provide second line support to an RDS environment
- Deployment and proactive monitoring of virtual machines on the VMware Hypervisor platforms Skills & Experience:
- Experience of working to ITIL process and guidelines
- An ability to work to tight deadlines and manage priorities
- Experience of working within a dedicated IT department
- An understanding of Virtualisation and backup technologies
- An understanding of Active Directory & Group Policy Management
- Service Desk software experience
- An experience of working with Blue Light Services
- Excellent communication skills both oral and written
- Must be able to work on initiative and as part of a team
- Must have a drivers licence and access to a form of transport as visits to internal sites may be required
Required Technical Skills:
- ITIL v3 foundation or higher
- VMware deployment of Virtual Machines
- Automated Patch management third-party tools.
- A methodical troubleshooting approach and strong attention to detail
- Active Directory Management
- Group Policy Management Desired Technical Skills
- Windows Group Policy creation and management
- Windows Terminal Server Environment Support
- VMware accreditation
- Exposure to Storage and SAN Fibre management
Additional Information :
Monday to Friday (37.5 hours per week) based on rolling shift pattern which is typically: 07.00 to 15:00 08:00 16:30 & 14:30 - 23:00
2.5 hours weekend working required on either a Saturday or Sunday 1 in 3 weeks.
- Due to our location access to own transport is essential.
- Must meet our BPSS Security Clearance and NPPV3 Clearance as is a requirement of the role and any offer would be conditional upon the successful candidate passing all clearance checks.
At Telefónica Tech we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger.
Be yourself with us and feel that you belong.
We welcome applicants from all backgrounds and identities regardless of age disability gender reassignment marital or civil partnership status pregnancy or maternity race religion or belief sex and sexual orientation.
We are also committed to equity accessible hiring practices and creating an inclusive culture through many means including TogetHer (Womens network) and our Employee Resource Groups which include Diversity and Inclusion Telefónica Tech Pride Neurodiversity ELEVATE (African and Caribbean heritage network) and Sustainability.
We dont believe hiring is a tick box exercise so if you feel that you dont match the job description 100% but would still be a great fit for role please get in touch.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Jenkins
- Ruby
- Python
- Active Directory
- Cloud
- PowerShell
- Windows
- AWS
- Linux
- SAN
- Java
- Troubleshoot
- Backup
- Puppet
- hardware
About Company
Security Architect - Belfast Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serve more than 5.5m customers every day in over 175 countr ... View more
