Finance Systems Change Manager

Summary

The Global Financial Systems and Solutions (GFSS) team oversees Expeditors complex accounting applications and partners closely with business stakeholders and Global Technology to support the ongoing modernization of Expeditors information systems. We are looking for a skilled and motivated individual to step into the Finance Systems Change Manager (The Change Manager) role. The Change Manager owns the endtoend delivery of accounting system enhancementscoordinating readiness communications deployment adoption and stabilization. They translate technical updates into userfriendly guidance partnering with other members of GFSS to deliver training and support adoption of changes. This role partners with other members of GFSS to ensure smooth transition from systems release to maintaining and supporting the business users of the applications. This role collaborates closely with Financial Controls and Compliance (FCC) team to ensure adequate internal controls are in place to address the risks relating to the changes. The position also contributes to access governance and compliance by supporting user access reviews and maintaining structured auditready permission guidance. Through effective communication documentation excellence and a structured approach to change this role ensures system improvements deliver value while maintaining compliance and user confidence.

Essential Duties and Responsibilities

• Lead the accounting and finance teams on the lifecycle of enhancements: intake scoping prioritization timeline coordination dependency tracking and delivery execution.
• Lead release readiness activities including scheduling stakeholder coordination communication planning deployment verification and rollback awareness.
• Partner with other members of GFSS to design and deliver training supporting new functionality deployments including live sessions job aids and reference materials.
• Collaborate with other members of GFSS to ensure smooth transition from systems release to maintaining and supporting the business users of the applications.
• Collaborate with the FCC team to ensure adequate internal controls are in place to address the risks relating to the systems enhancements.
• Leading deployment communications monitor earlystage adoption document known issues/workarounds and coordinate hyper care activities to support stabilization.
• Maintain structured businessside change tools such as release calendars communication templates readiness checklists and decision/risk logs.
• Create and maintain usercentered accounting system documentation including functional overviews process guides howto materials and enduser manuals.
• Develop clear accessible release notes that translate technical changes into user impacts required actions and links to updated guidance.
• Serve as owner of the teams SharePoint site ensuring it remains the authoritative source of truth for release notes documentation training materials FAQs and support resources.
• Enhance enablement materials based on user questions support trends and feedback to reduce recurring support needs.
• Support user access reviews and role attestations by coordinating reviewer assignments collecting evidence tracking issues and ensuring exceptions follow published guidance.
• Maintain clear role and permission guidance describing access capabilities risks and approval expectations.
• Assist stakeholders in ensuring system changes and accessrelated processes meet compliance auditability and documentation standards.
• Ad-hoc projects and other duties as applicable.

Qualifications :

Minimum Qualifications

• Bachelors degree in information systems accounting finance business or a related discipline.
• Minimum of 5 years of relevant experience in finance systems change management or related technology-enabled transformation roles.
• Ability to work cross-functionally with Global Technology and business stakeholders.
• Experience coordinating system changes or releases  including readiness planning communication across stakeholders and postrelease stabilization.
• Experience performing risk assessments and evaluating internal controls relevant to financial reporting.

Preferred Qualifications

• Working knowledge of accounting processes user access management and control-oriented environments.
• Experience supporting access reviews role attestations or permission governance programs.
• Experience managing structured knowledge repositories (e.g. SharePoint) using standardized templates and taxonomies.
• Familiarity with change management frameworks or methodologies (e.g. Prosci ITIL) is a plus.

Additional Information :

Reporting Relationships

Position reports to: Director Finance and Accounting Projects.

Position type: Individual contributor.

Compensation

Expected Base Salary Range: $100000 per year.

This position is eligible for a bonus based on company performance. At Expeditors all executives and certain leadership roles receive a base salary of $100000. The bonus is designed to align total compensation with market standards ensuring competitiveness and fairness.

Additional Benefits

• Paid vacation (first year prorated then 15 days).
• Ten company holidays.
• Two flexible days.
• Paid sick time (accrual: 1 hour per 30 hours worked).
• 401(k) with employer match.
• Employee Stock Purchase Plan (ESPP).
• Medical (PPO or HDHP) vision and dental plans.
• HSA with company contribution (HDHP participants).
• Employee Assistance Program (EAP).
• Basic Life and LongTerm Disability insurance.
• Optional accidents supplemental life and disability plans.
• Dependent Care FSA.
• Paid Parental Leave.
• Commuter Benefits.
• Educational Assistance Program.
• Twenty-six workfromhome days annually (prorated first year).
• Volunteer day (1).
• Annual Charitable Giving Match.

All your information will be kept confidential according to EEO guidelines.

Job Location

This is a fulltime onsite role based in the greater Seattle WA area.

Workplace may be at Downtown Seattle Federal Way Lynnwood or Bellevue (Factoria).

Local candidates or those able to relocate required; no relocation assistance provided.

Candidates must meet immigration requirements for U.S. employment.

#PIQ

Remote Work :

No

Employment Type :

Full-time