Position Summary

What will your job entail

Key Responsibilities

Application Ownership & Governance:

o Serve as the single point of accountability for Jira platform lifecycle and governance.

o Ensure compliance with enterprise security IAM and PMO standards.

Administration & Configuration:

o Manage Jira projects workflows screens issue types and permission schemes.

o Administer user accounts groups and roles.

Development & Customization:

o Implement workflow customizations and automation rules.

o Develop scripts (JQL Groovy or similar) for advanced functionality.

o Integrate Jira with internal and third-party tools.

Enterprise Integration:

o Assist with integration of systems from merged companies (approx. 8 mergers annually).

o Enable crossover integrations with other enterprise applications for seamless operations.

Maintenance & Support:

o Monitor system health and performance; troubleshoot issues.

o Provide end-user support training and best practices.

Reporting & Analytics:

o Create dashboards and reports for project tracking and executive decision-making.

Required Skills & Qualifications

Technical Skills:

o Proficiency in Jira administration and Atlassian ecosystem (Confluence Bitbucket).

o Experience with workflow customization permission schemes and automation.

o Scripting (Groovy Python) integrations (LDAP SSO APIs) and database basics.

Enterprise Integration Knowledge:

o Understanding of system integration strategies and data migration.

Project Management:

o Knowledge of project management principles methodologies and SDLC.

Reporting & Analytics:

o Ability to set up and customize reports and dashboards; provide actionable insights.

Security Management:

o Ensure secure configuration and user permissions; protect sensitive information.

Soft Skills:

o Strong communication and stakeholder management skills.

o Ability to translate business needs into technical solutions.

o Critical and creative problem-solving; continuous improvement mindset.

Preferred Experience

Bachelors degree in IT or related field (or equivalent experience).

5 years in Jira administration and development in an enterprise environment

Experience with Confluence and other Atlassian tools.

Knowledge of integration with CI/CD pipelines.

Agile experience preferred but not required.

Atlassian certifications (ACP-600 ACP-120) ITIL Foundation Agile/Scrum.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race creed color religious beliefs physical or mental capabilities gender identity or expressionsexual orientation and many other characteristics bring together varied perspectives and add value to the service we provide our clients trading partnersand policy extends to all aspects of our employment practices including but not limited to recruiting hiring discipline firing promoting transferring compensation benefits training leaves of absence and other terms conditions and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them and their family members achieve their physical financial and emotional well-being addition to paid time off for company holidays vacation sick and personal days Ryan offers paid parental leave mental health services and more.

The wage range for this role considers many factors such as training transferable skills work experience licensure and certification business needs and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards visit our website provide individuals with disabilities reasonable accommodations to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at

The above is intended to describe this jobs general requirements. It is not to be construed as an exhaustive statement of duties responsibilities or physical requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.