Digital Shelf Institute Community & Content Manager
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012 Salsify helps brand manufacturers distributors and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally our products are shopper-centric frictionless and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust amplify product differentiation and assortments increase conversion rate improve profit margins and speed time to market.
Learn how the worlds largest brands including Mars LOreal Coca-Cola Bosch and GSK as well as retailers and distributors such as Carrefour Metro and Intermarché use Salsify everyday to stand out on the digital shelf.
At Salsify we strive to embody an equitable diverse and inclusive company culture. We are united across countries levels tenures and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are a truly inclusive culture accounts for the full authenticity of every single human being that works here.
About the Opportunity
What is the Digital Shelf Institute (DSI)
The mission of the Digital Shelf Institute (DSI) is to shape the future of the commerce industry and contribute to its growth through community content and education.
In the digital age manufacturers have more opportunities to control their commerce destiny than ever before. Taking advantage of those opportunities requires new strategies agile operations new partnerships and continuous improvement in every channel both online and off. This community was created to bring an ecosystem of experiences together to share ideas outcomes and strategies that will drive revenue in the years ahead.
Responsibilities
- Developing and implementing community engagement strategies that align with the companys goals and objectives
- Managing and growing our online community presence across various platforms including Slack and the community platform (TBD)
- Assist in thought leadership content development
- Create engaging and shareable content for LinkedIn and newsletters
- Identify collaboration opportunities with key partners in the space
- Build relationships with brands and retailers in the space to create a community of experts and executives to engage with
- Provide community feedback and key topics back to the business
- Monitor social media campaigns and analyze web traffic from the online community using key performance indicators (KPIs)
- Work with external partners to increase DSI content reach
- Participate and assist with DSS events and executive dinners
- Fostering a positive and inclusive community environment encouraging active participation and interaction
- Monitoring and responding to community members inquiries comments and feedback in a timely and professional manner
- Collaborating with internal teams including marketing customer support and product development to ensure consistent messaging and support for community initiatives.
- Analyzing community metrics and trends to identify opportunities for improvement and growth.
- Organize and host virtual events webinars and community meetups to engage and connect with our audience.
Qualifications
- Experience working within the e-commerce brand or retail industry required
- 5 years experience in a communications or PR role
- Ability to develop creative engaging and original content
- Exceptional written and oral communication skills
- Good customer service interpersonal skills and networking skills
- Friendly and outgoing personality
- Knowledge of commerce industry
- Good judgment and problem-solving skills
#LI-AS1 #LI-Remote
- We pay market rates which are competitive and equitable
- We pay based on performance and proficiency not tenure
- We adjust proactively; when the market moves we do too
Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a persons achievements subject matter expertise and passion not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!
A member of Talent will be reaching out about next steps if we would like to move forward.
Salsifys mission is to empower brand manufacturers to win on the digital shelf.
Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsifys growth and earned the company numerous top workplace awards.
We are headquartered in Boston Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility curiosity and passion we want to hear from you!
As part of the hiring process we may be conducting reference checks with your provided contacts.
Please see ourCandidate Privacy Statement for information on the personal data we process in connection with your application.
An Inclusive Place To Work
Salsify does not discriminate based on race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment.
Accommodations
Salsify is committed to an inclusive hiring process and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact .
We take your security seriously. When applying for a position with us please be aware of the following:
Official Communication Channels
All legitimate communications from our team including interview requests and job offers will only come from an email address ending in @. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.
Verify Job Postings
Always verify the legitimacy of any Salsify job posting by checking our official websites careers page. If a position is not listed there it is not a genuine Salsify opening.
Secure Application Process
We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process.
No Payments Ever Required
Legitimate employers including Salsify will never ask for upfront payments for applications training or equipment. Any request for payment is a clear sign of a scam.
Personal Information Requests
Sensitive personal information such as bank details or social security numbers will only be requested after a formal job offer has been made and exclusively through secure verified being aware of these protocols you can help us ensure a safe and secure application experience.
Required Experience:
Manager
Key Skills
- User Interface
- Competitive Analysis
- New Technologies
- Business developments
- Communication
- Content Management System
- Market Research
- Internet
- Youtube
- Digital Assets
- Digital strategy
- Social Channels
- Digital Forensics
- A/B Testing
- Analytics
About Company
Drive sales growth and deliver winning shopping experiences with Salsify PXM, the product experience management platform for modern commerce.
