Senior Software Subject Matter Expert

Toshiba Global Commerce Solutions is seeking a hands-on Senior Software Subject Matter Expert in Software/Systems Architect and Technical Leader to drive the design delivery and evolution of large-scale distributed software platforms. This role provides deep technical leadership across system software cloud services and AI-assisted development guiding teams through complex architectural challenges while ensuring security scalability reliability and operational excellence. You will lead cross-functional collaboration define reference architectures and engineering standards mentor architects and engineers and influence platform strategy to deliver high-availability cost-efficient and future-ready solutions at scale.

Core Mission:

Own and evolve resilient distributed and AI augmented system software architectures that span hardware edge on-prem and cloud environments. Establish and enforce architectural guardrails for availability fault tolerance operability and long-term architectural health across System Software.

Responsibilities

• Guide software development test and support teams on complex technical issues and solution design.

• Own System Software platform and services architecture; define solution design direction and enforce architectural guardrails across teams.

• Lead crossorganizational architecture and design reviews across HW System Software Application SW SRE Support and Professional Services.

• Define and enforce nonfunctional requirements (security scalability reliability) and reference architectures; ensure CI/CD andDevSecOpsalignment.

• Provide handson technical leadership mentorship and design governance for architects and developers.

• Architect design and develop largescale distributed software services and solutions in collaboration with teammates.

• Translate discovery outcomes into actionable backlog items ensuring design intent architectural standards and NFRs are preserved.

• Shape platform and portfolio strategy by identifying reusable capabilities APIfirst opportunities and gaps requiring investment.

• Operationalize AI/agentic workflows for design acceleration prototyping code and test generation and automated validation.

• Define governance for AIassisted development including traceability safety and ethical use.

• Communicate effectively across global geographies to maintain architectural coherence.

• Produce reference architectures design standards and internal white papers.

• Collaborate with development and product teams to design highquality software solutions.

• Design solutions emphasizing high availability scalability robustness and usability.

• Build prototypes and POCs to validate architectural decisions and derisk key choices.

• Drive bestinclass engineering practices through code/design reviews and datadriven decisionmaking.

• Ensure services and components are modular secure reliable reusable diagnosable and actively monitored.

• Stay current on modern technologies cloud deployments and microservice patterns; conduct POCs to evaluate technology fit.

• Drive diagnosability and operability through structured logging metrics tracing and endtoend observability practices.

• Influence portfolio strategy to reduce architectural debt and long-term operational risk.

Core Qualifications

• Bachelors orMasters degree in Computer Science Engineering or related field.

• 10 years of experience in software development and architecture with a focus on cloud-based solutions and microservices.

• Experience withnetworkingimplementationandproblem solving.

• Expert inandleveragethe seven layers of OSItowork through complex issues.

• Expertisein modern patterns (microserviceseventdriven) API design leveragingAI.

• Excellentcross-team communication and stakeholder leadership.

• Proven experience leading and mentoring development teams in an Agile environment.

• Proven experience owning end-to-end solution delivery including design implementation and post-release operational accountability for medium-to-large projects

• Excellent communication and collaboration skills with the ability to work effectively with cross-functional teams and stakeholders.

• Strong problem-solving skills; the ability to think creatively and strategically toidentifyand address complex technical challenges under pressure while communicating clearly and professionally with both customers and internal sales teams.

• Experience with DevOps practices and toolsincluding continuous integration and delivery automated testing and infrastructure as code.

• Strong experience with CI/CD (Jenkins/GitLab) artifactmgmt(Nexus) and secure SDLC.

• Knowledge of security best practices and experience implementing secure software solutions.

Preferred

• Retail/POS; Systems Management Hardware Drivers Windows/Linux; C/C#/Java/JavaScript; observability (ELK/Prometheus).

About Toshiba Global Commerce Solutions

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park NC providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or Costco These are just a few examples of our in-store solutions and impressive customer base that made us the worlds installed market share leader.

The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless two-way participatory shopping experience lets get together to drive the new economy.

Toshiba Global Commerce Solutions Inc. offers a competitive salary and generous benefits package including the following:

Compensation:

• Base Salary Range: $00
  • The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final annual salary to be offered to the selected candidate. Factors include but are not limited to the scope and responsibilities of the role the selected candidates work experience education and training the work location as well as market and business considerations.

• Group health coverage (medical dental & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation

DIVERSITY EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore were committed to Diversity Equity and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency). Were passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.