Casualty Bodily Injury Claims Specialist

Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada At TD Insurance we are committed to fostering an inclusive accessible environment. With a Canada-wide workforce of over 4000 employees and offices in Atlantic Canada Quebec Ontario and Alberta our company is always growing and can help you to grow TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job we offer rewarding careers.

Job Description

In this role you will handle a portfolio of complex highseverity and litigated Bodily Injury and Liability claims applying advanced technical analysis and sound judgment to achieve fair and sustainable outcomes. You will ensure adherence to legal governance and corporate standards while proactively mitigating risk and protecting shareholder value.

You will act as a technical resource for colleagues providing coaching guidance and mentorship to support capability development across the Casualty Claims team. You will also collaborate extensively with Legal Services Actuarial Underwriting and Governance partners to align claim strategy maintain consistency and ensure operational excellence.

In addition you will support FRC and CAT operations when needed contributing to continuity technical rigor and strong customer experience during surge conditions.

Key Responsibilities

• Manage a portfolio of complex severe and litigated Bodily Injury/Liability claims in alignment with TDI legal and governance frameworks.

• Conduct advanced liability evaluations risk assessments reserve analyses and resolution strategies.

• Exercise settlement authority responsibly to achieve fair outcomes and protect shareholder value.

• Provide coaching direction and technical support to L2/L3 Analysts.

• Serve as a subject matter expert in BI reserving litigation strategy jurisprudence interpretation and technical consistency.

• Prepare for and participate in NTAC (National Technical Authority Committee) meetings including trial plans budgets and technical assessments.

• Prepare for and participate in Large Loss Authority reviews including MCU worksheets and strategic file presentations.

• Ensure all recommendations and documentation meet governance and audit expectations.

• Monitor changes in legislation case law and market practices affecting BI/Liability claims.

• Provide insights and recommendations to leadership on emerging risks and potential procedural or policy improvements.

• Partner with Legal Services Actuarial Underwriting Governance & Control and external defence counsel to align strategies and drive quality outcomes.

• Support FRC and CAT queues during surge events ensuring continuity of service and technical excellence.

• Champion best practices that strengthen operational efficiency customer experience and claim quality.

• Foster a positive inclusive and highperformance culture aligned with TD values.

Job Requirements:

• University degree in Law Business Criminology Insurance or related field.

• CIP/FCIP designation (or active progression) strongly preferred.

• 35 years of progressive experience in Casualty/Bodily Injury claims including litigated or highseverity files.

• Proven expertise in BI reserving risk assessment and litigation management.

• Strong understanding of tort law liability principles and litigation processes.

• Exceptional analytical critical thinking and negotiation skills.

• Excellent communication and relationshipbuilding abilities.

• Demonstrated judgment and commitment to governance and ethical decisionmaking.

• Ability to manage competing priorities in a fastpaced environment.