Restaurant General Manager San Diego (UTC)

Full-Time High-Growth International Restaurant Brand No Visa Sponsorship

Step into a leadership role with one of the most dynamic and rapidly expanding fastcasual restaurant groups in the world. Known for redefining Asian-inspired quick-service dining this organisation has become a global sensation innovating traditional flavors through a modern high-efficiency service model.

With thousands of locations across multiple continents the brand continues to scale at record speedpowered by strong operational systems a vibrant company culture and a commitment to quality consistency and customer obsession.

This is your opportunity to lead a flagship location grow your career and make a meaningful impact in a brand with genuine international momentum.

About the Organisation

This global restaurant group was built on a simple but powerful idea: to bring authentic comforting Asian-inspired dishes into a fast accessible and modern dining format. Over the years the brand has expanded from a single domestic market to more than 300 cities worldwide with a growing footprint in North America the Middle East Europe and Southeast Asia.

The company is known for:

• A high-volume high-efficiency operating model
• Strong training systems and structured leadership development
• A people-first culture that values empowerment respect and collaboration
• An innovative approach to menu creation and customer experience
• Industry-leading technology and operational processes

Its global success is driven by a commitment to consistency bold flavors and a scalable franchisable business model that has positioned it as a dominant leader in its category.

About the Role

As the Restaurant General Manager youll lead all operational financial and people-related functions of a busy high-performing location. You will champion the companys standards inspire your team elevate guest satisfaction and run the restaurant with an ownership mindset.

This is a hands-on fast-paced role ideal for a leader who thrives on operational excellence team development and building strong community presence.

What Youll Do

Operations Leadership

• Oversee daily FOH & BOH operations ensuring full compliance with company SOPs and all safety regulations.
• Plan and execute business strategies across monthly quarterly and annual cycles to meet sales and profit goals.
• Track and improve KPIs including table turnover guest satisfaction operational performance and quality control.
• Stay alert to cultural consumer and market trends to optimize competitive positioning and enhance efficiency.

Team Management & Development

• Lead and motivate department heads and supervisors to maintain strong cross-functional coordination.
• Recruit train mentor and evaluate a team of 2030 employees developing future leaders from within.
• Create effective schedules and allocate staffing based on demand and operational needs.
• Maintain a culture rooted in communication positivity collaboration and accountability.

Guest Experience

• Engage with guests during busy periods ensuring excellent service and immediate issue resolution.
• Review and act on guest feedback to elevate service consistently across channels.
• Support local marketing initiatives and represent the brand professionally within the community.

Financial & Resource Management

• Build and manage budgets ensuring strong control of food labor and operating costs.
• Oversee vendor relationships inventory processes and supply chain coordination.
• Present financial and operational results to regional leadership with clarity and transparency.

Compliance & Safety

• Ensure strict compliance with federal state and local regulations related to food safety labor sanitation and fire safety.
• Maintain (or obtain) a ServSafe Manager Certification.
• Carry out additional duties as assigned by leadership.

Who Were Looking For

• 2 years as a Restaurant General Manager ideally within a high-volume or chain environment
• Proven experience leading 2030 team members
• Strong ability to recruit coach train and inspire teams
• Competency in cost management P&L analysis and financial planning
• Strong knowledge of U.S. food safety and labor regulations
• Bilingual in English and Chinese (Mandarin) required for crossregional communication
• A mature strategic leader with excellent judgment and problemsolving skills

Interview Process

3 Stages:

1. HR Screening
2. Operations Leadership Interview
3. Senior Management Interview

Location

San Diego UTC California

Physical Requirements

• Ability to stand and walk for extended durations
• Ability to lift up to 30 lbs.
• Ability to reach stretch bend and handle supplies (with or without accommodation)
• Ability to work in varying temperature areas including walk-in coolers and hot kitchen environments
• Ability to maintain strong sanitation and safety standards