Marketing Customer Support – Spanish & English
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Marketing Customer Support (B2B) Spanish & English Lisbon (On-site)
Are you passionate about digital marketing and enjoy supporting businesses
Join an on-site B2B Marketing Customer Support team in Lisbon where youll work directly with advertisers and help improve their experience with online advertising products.
Position Details
Location: Lisbon Portugal (On-site)
Start Date: 29 January 2026
Working Hours
Initial phase:
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Monday Sunday 07:00 19:00
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2 shifts:
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07:00 16:00
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10:00 19:00
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Later stage (TBC):
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24/7 rotational shifts (Monday Sunday)
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2 rotating days off
Compensation
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Base salary: 920 gross / month (14 months)
Complexity Bonus: 40 / month (11 months)
Role Overview
You will provide B2B support to advertisers helping them resolve issues related to digital advertising products and ensuring a high-quality customer experience.
Key Responsibilities
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Proactively identify opportunities to improve service quality and advertiser experience
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Handle end-to-end product troubleshooting via email and chat
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Resolve generic technical and product-related queries
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Collaborate closely with internal Product Operations and Engineering teams
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Drive customer satisfaction and service quality across the full case journey
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Meet service level agreements and productivity targets
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Partner with technical specialists to educate advertisers on product features and common issues
Requirements
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Spanish: Fluent / native level
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English: Good working proficiency
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Interest in digital marketing and online advertising
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Strong problem-solving and communication skills
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Comfortable working on-site and in rotating shifts
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B2B or customer support experience is a plus
Why Apply
Work in a dynamic digital marketing environment
Gain exposure to online advertising and B2B support
International workplace in Lisbon
Structured onboarding and development
If you speak fluent Spanish and English and want to build a career in Marketing Customer Support apply now!
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