ServiceNow ITOM & CMDB Technologist

WHO WE ARE

Headquartered in New York City Take-Two Interactive Software Inc. is a leading developer publisher and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games 2K and Zynga. Our strategy is to create hit entertainment experiences delivered on every platform relevant to our audience through a variety of sound business models. Our pillars - creativity innovation and efficiency - guide us as we strive to create the highest quality most captivating experiences for our consumers. The Companys common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at .

While our offices (physical and virtual) are casual and inviting we are deeply committed to our core tenets of creativity innovation and efficiency and individual and team development opportunities. Our industry and business are continually evolving and fast-paced providing numerous opportunities to learn and hone your skills. We work hard but we also like to have fun and believe that we provide a great place to come to work each day to pursue your passions.

THE CHALLENGE

We are seeking a seasoned ServiceNow CMDB Authority to spearhead the design implementation and ongoing evolution of our Configuration Management Database. This critical role requires not only deep technical expertise in ServiceNow CMDB but also exceptional interpersonal and leadership skills. You will be instrumental in navigating diverse viewpoints establishing clear standards and fostering a culture of data integrity within a fast-paced creative environment. This is a unique opportunity to build a foundational system from the ground up empowering our teams with accurate and actionable insights into our technology assets.

WHAT YOULL TAKE ON

Specialty Skillset

• Extensive hands-on experience and in-depth knowledge of ServiceNow Configuration Management Database (CMDB) and Common Services Data Model (CSDM) including CI classes attributes and dependency mapping.
• Proficiency in configuring ServiceNow Discovery and Service Mapping:
• MID servers
• Network and security settings
• Discovery patterns schedules and monitoring
• Data sources and credentials
• Error handling and troubleshooting
• CMDB health maintenance
• Strong understanding of IT Asset Management (ITAM) and Vulnerability Response (VR) principles and their integration with CMDB.

ServiceNow Platform Proficiency

• Sophisticated knowledge of the ServiceNow platform including ITSM modules (Incident Problem Change Knowledge Service Catalog).
• Experience with scripting (JavaScript GlideRecord GlideAjax) Business Rules Client Scripts UI Policies Workflows and Flow Designer flows for custom solutions.
• Ability to implement integrations and automation via IntegrationHub published connectors and scripted REST/SOAP APIs.

Data Management & Quality

• Good understanding of data quality concepts data governance and data reconciliation processes.
• Experience with data analysis and reporting tools within ServiceNow.

Other Technical Skills

• Familiarity with IT Infrastructure Library (ITIL) framework particularly CI and asset lifecycle management.
• Understanding of cloud platforms (AWS Azure GCP) virtualization technologies (hypervisors containerization) and Infrastructure as Code for integration within the platform.

WHAT YOU BRING

• 5 years proven track record in ServiceNow CMDB ITOM ITAM implementation(s).
• 6 years of overall ServiceNow platform experience.
• Demonstrated ability in leading technical discussions and individuals.
• Background in enterprise asset management infrastructure support or engineering.

Great to Have

• Good communication collaboration and presentation skills especially across creative teams with complex strengths.
• ServiceNow Certified Implementation Specialist (CIS-CMDB or ITOM) is desired.

WHAT WE OFFER YOU

• Great Company Culture. Ranked as one of the most creative and innovative places to work creativity innovation efficiency diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
• Growth: As a global entertainment company we pride ourselves on creating environments where employees are encouraged to be themselves inquisitive collaborative and to grow within and around the company.
• Work Hard Play Hard. Our employees bond blow-off steam and flex some creative muscles through corporate boot camp classes company parties game release events monthly socials and team challenges.
• Benefits. Medical (HSA & FSA) dental vision 401(k) with company match employee stock purchase plan commuter benefits in-house wellness program broad learning & development opportunities a charitable giving platform with company match and more!
• Perks. Fitness allowance employee discount programs free games & events and stocked pantries.

Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram WhatsApp or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Twos in-house recruitment team will only contact individuals through their official Company email addresses (i.e. via a email domain). If you need to report an issue or otherwise have questions please contact

As an equal opportunity employer Take-Two Interactive Software Inc. (Take-Two) is committed to fostering and celebrating the diverse thoughts cultures and backgrounds of its talent partners and communities throughout its organization. Consistent with this commitment Take-Two does not discriminate or retaliate against any employee or job applicant because of their race color religion sex (including pregnancy sexual orientation and gender identity) national origin age disability and genetic information (including family medical history) or on the basis of any other trait protected by applicable law. If you need to report a concern or have questions regarding Take-Twos equal opportunity commitment please contact