Placing and Billing North America Evening Shift

Thane - India

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Description

Job Summary

P&B team plays an integral part in the end to end servicing of an account. We act as the documentation and billing team for our brokers enabling them with information to service an account in a timely manner. Placing and Billing relates to - creation of documents before and after placing the business generating invoices on behalf of the broker and providing the final policy document.

Principal Duties/Responsibilities

KPI Management

Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/quality TAT standards prescribed by the Business Unit. Manage work load/ volumes and delivery expectations as per business requirement
Develop a sound understanding of the business process.
Update work tracker and time tracking tools accurately and on real time basis
Complete ad-hoc tasks as directed by Team Leader.
Ensure adherence to compliance and operate within the guidelines of internal and external regulators. Ensure that all statutory and company procedures are followed while processing work to protect clients colleagues and the business interests of the company.

Operations Management/Operational Effectiveness

Participate and contribute in team huddles.
Proactively support key initiatives that have been delivered to implement change.
To ensure any feedback (including breach/errors) found in the process is informed to the team Manager instantly.

Relationship management

Ensure ongoing effective relationships with stakeholders (Internal/external)

Responsibilities

Qualifications

Minimum bachelors degree required. Preferred Commerce or Insurance background

Were committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email .

DescriptionJob SummaryP&B team plays an integral part in the end to end servicing of an account. We act as the documentation and billing team for our brokers enabling them with information to service an account in a timely manner. Placing and Billing relates to - creation of documents before and aft...