Position Overview

Essential Functions

• Oversee the librarys web presence including the content management system digital content governance accessibility compliance usability and analytics-driven improvements.
• Manage the Librarys portfolio of enterprise and business systems including configuration upgrades enhancements testing and lifecycle planning.
• Lead systems integrations and data workflows across platforms ensuring data integrity security documentation and effective use of APIs or other integration tools.
• Develop and implement web governance policies including content standards and accessibility compliance (WCAG/ADA)
• Collaborate with departments across the organization to assess needs streamline workflows and implement technology solutions that support both staff operations and public services.
• Provide technical support user training and documentation for assigned systems and web platforms.
• Manage Information Systems projects including planning timelines budgets stakeholder communication and vendor relationships.
• Coordinate analytics for websites enterprise and internal systems using insights to support strategic planning of digital systems aligned with organizational goals
• Hires trains supervises and evaluates the staff on the Information Systems team

Non-Essential Functions

• Attends necessary committees meetings and check-ins to facilitate staff collaboration and project coordination
• Provides technical support to other departments and branches for Library Systems and website related issues and services
• Updates job knowledge by participating in educational opportunities reading professional publications maintaining personal networks and participating in professional organizations

Education and Experience

• Bachelors degree in Information Systems Computer Science Web/Digital Design or a related field; or equivalent combination of education and experience - Required
• 4 years of experience administering enterprise systems web platforms or digital technologies - Required
• Team management and/or IS project management experience - Preferred

Knowledge Skills and Abilities

• Advanced verbal written and discreet communication skills with management coworkers and the public in a clear timely and proactive manner.
• Ability to collaborate with Library leadership to effectively develop adhere to and work within the constructs of the librarys budget.
• Advanced ability to maintain effective and collaborative working relationships with multiple stakeholders.
• Reliable punctual and flexible with scheduling.
• Advanced knowledge of a public librarys mission and purpose ability to provide clear expectations and direction to manage competing priorities to evaluate quality of work and provide feedback and accountability.
• Advanced knowledge of department processes and procedures expert knowledge of Library Professional Ethics advanced knowledge of the impact of decision-making on MCPL and demonstrated mature judgment to make department-level/system level decisions.
• Advanced proficiency in customer service skills through polite professional and collaborative interactions with internal and external customers.
• An advanced understanding of the role of MCPL leaders at all levels in creating a welcoming and respectful workplace and library for all.

Addtionally this position requires:

• Strong understanding of WCAG accessibility standards and their application to websites and digital services
• Strong understanding of full stack development (Windows/Linux Apache MySQL and PHP).
• Strong understanding of Linux server and PHP programming language including object oriented concepts pertaining to PHP 5.6 and higher.
• Strong working knowledge of Microsoft 365 including its core productivity and collaboration applications.
• Experience with project management and project management approaches.
• Strong understanding of content management systems (CMS) preferably Drupal.
• Basic skills with Git version control and deployment.
• Strong understanding of HTML JavaScript JavaScript Libraries CSS jQuery and JavaScript frameworks (React/Angular).

Age Requirement:

• Must be at least 18 years of age

MVR Requirement

• Possession of a valid drivers license for use in carrying out the duties of this position including transportation of materials and equipment (mileage reimbursed)

• Works primarily indoors with prolonged periods of sitting at a desk working on a computer and must have a reasonable tolerance for dust mold scents allergens and communicable diseases which enables the employee to handle library materials work in older buildings and interact with coworkers and the public.

Essential physical abilities to be accomplished with or without reasonable accommodation are:

• Sitting
• Receiving Communication and Instructions (vision reading hearing)
• Conveying Communication and Instructions (Speaking writing
• Using computer data entry tools - keyboard mouse touchscreen scanner Frequently (up to 50% of the time)
• Standing (more than 1 hour at a time)
• Reaching above shoulder
• Pushing/Pulling 1-10 pounds
• Lifting 1-10 pounds
• Walking (even ground)
• Walking (variable surfaces)

• Lifting to 25 pounds
• Bending/Stooping
• Pushing/Pulling up to 25 pounds Rarely (1-5 times a year):
• Climbing stepstools
• Kneeling
• Lifting 26-40 pounds
• Pushing/Pulling 26-40 pounds