Manager, Data Operations

The Manager Data Operations oversees the reliability performance and secure delivery of enterprise data across the organizations analytics and data platforms. This role leads daytoday operations and continuous improvement activities including ingestion integration orchestration monitoring and lifecycle management to ensure trusted timely data delivery. The Manager Data Operations directs a team focused on operational support automation and reliability engineering while partnering with business analytics governance security and IT stakeholders to maintain a stable wellgoverned platform that supports rapid insights and innovation.

• Own the enterprise DataOps strategy for Microsoft Fabric setting SLAs operational standards and best practices while ensuring disciplined CI/CD automation and release management across teams.

• Provide oversight of Microsoft Fabric platform operations (OneLake Lakehouse/Warehouse Pipelines Notebooks Power BI) ensuring effective workspace governance environment standards naming conventions and deployment practices.

• Ensure platform reliability through monitoring and observability strategies; lead incident response root-cause analysis and long-term remediation while maintaining operational readiness through runbooks and recovery plans.

• Partner with security compliance and data stewardship stakeholders to operationalize access controls governance and data quality practices within Fabric.

• Lead develop and mentor the DataOps team; drive continuous improvement through process standardization automation performance optimization and transparent communication of platform health risks and priorities to leadership.

• Contribute to and manage to approved budget

• Collaborate with team members and cross departmental stakeholders in creation and coordination of mutual goals

• Manage and lead the direction of executing department benchmarks protocols and objectives. Assess employee and team performance against established quality metrics; track team performance against established metrics and hold direct reports accountable for meeting defined performance standards; provide feedback to employees

• Perform all Human Resources-related managerial functions and responsibilities associated with hiring compensation management employment relations and termination of employees

• Develop team members; coach employees through their personal growth in: functional expertise communication skills and ability to effectively interact with clients and peers. Assist with identifying and developing future leaders.

• Operate as a thought leader among the team; contribute significantly to the overall growth and quality of the department

• Serve as an escalation point for issues; provide guidance resolve issues as necessary and remove obstacles for team

• Execute on the teams strategy and ensure team projects are completed within scope time cost and quality

• Evaluate define and maintain the process and procedures used by team; Identify opportunities for process improvement and greater efficiency and serve as an advocate for change

• Bachelors degree or equivalent experience

• 7 years of experience in related field

• 5 years in enterprise data architecture IT operations or platform engineering

• Hands-on experience operating modern cloud data platforms preferably Microsoft Fabric and Azure analytics ecosystem

• Experience with Microsoft Fabric components including OneLake Pipelines/Data Factory Lakehouse/Warehouse Power BI deployment pipelines Git integration and CI/CD practices

• Proven leadership experience managing production platforms and technical teams

• Experience with enterprise change management and release governance

• Demonstrated fiscal responsibility/accountability in managing budgets

• Superior problem solving critical thinking and analytical skills

• Superior collaboration skills applied successfully within a team as well as other areas

• Superior attention to detail

• Superior interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department

• Superior leadership sound judgement and business acumen skills

• Superior oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact

• Superior organizational multi-tasking and time management skills

• Superior facilitation and project management skills

• Superior customer service orientation

• Self-motivated with follow through and attention to detail

• Strong analytical troubleshooting and incident management capability

• Superior ability to handle sensitive information with discretion and tact

• Superior ability to establish rapport and gain the trust of others; effective at gaining consensus

• Able to thrive in a fast paced deadline driven environment

• Ability to coach mentor and provide feedback to team members in a timely manner

• Superior ability to develop use and deliver engaging informative and compelling presentation methodologies

• Sharp fast learner with technology curiosity and aptitude

• Superior experience with Microsoft Operating systems and products

• Proficiency with Microsoft Outlook or equivalent email and calendar software

• Superior business and technology acumen

• Strong understanding of data governance security privacy and compliance frameworks

• Up to 5% travel time required