Service Advisor

Bunbury - Australia

Hourly Salary: $ 37 - 41

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

The Company

Truck Centre (WA) is WAs sole Volvo UD and Mack Truck Specialist Dealership. With 8 branches operating successfully statewide we pride ourselves in taking on the prestigious responsibility of being the Single Largest Truck Transport Solution in WA.

TCWA has recently been acquired by Volvo Group a global leader in next-gen technologies and sustainable road transport solutions. This acquisition brings exciting opportunities for access to world class resources technologies and career development pathways opening the door to some of the best opportunities in the industry.

About the Role

An exciting opportunity has become available for an experienced Service Advisor to join TCWA on a fixed term full-time basis at our busy Bunbury dealership.

You will be responsible for acting as the primary contact (both face-to-face and over the phone) between TCWA and our customers for all repair and maintenance work on their vehicles. You will need to be confident and responsible for scheduling work from the service counter to the workshop whilst providing exceptional customer service.

The Successful Applicant

To be considered for this position you will have worked in a similar capacitywith proven experience in providing exceptional customer addition to your experience you will possess the following:

Mechanical aptitude to understand customer needs and service requirements
Strong interpersonal skills and the ability to work autonomously or in a team
Excellent time management organisational and follow-up skills
Strong communication skills to engage effectively with stakeholders
The ability to thrive in a fast-paced environment with competing priorities
Take ownership of your role and follow through until completion
Intermediate proficiency with Microsoft Office and adaptability to software programs

What we Offer

Competitive remuneration and annual CPI increases
Loyalty Leave - additional day of leave per year of service (up to 5 days)
Employee referral bonuses
Recognition and rewards for your efforts
A commitment to safety with Zero Harm initiative
Health and Wellbeing support through MATES program - EAP counselling and support
Free onsite parking

How to Apply

If you are looking for a new challenge and believe you have the required skills to excel in this role please send through your updated resume via theappropriate link below.

Alternatively for a confidential discussion please contact Cassandra Gibson on0

Required Experience:

Unclear Seniority

The CompanyTruck Centre (WA) is WAs sole Volvo UD and Mack Truck Specialist Dealership. With 8 branches operating successfully statewide we pride ourselves in taking on the prestigious responsibility of being the Single Largest Truck Transport Solution in WA.TCWA has recently been acquired by Volv...