Compliance Manager

ESSENTIAL JOB DUTIES

Compliance Leadership & Team Management

• Lead the compliance team in processing tenant applications move-in certifications and annual recertifications
• Supervise and mentor the Compliance Auditor through ongoing guidance professional development and performance management to maintain high-quality compliance standards
• Serve as the organizations primary resource for property management teams on compliance-related inquiries and guidance

Audit & Risk Management

• Oversee internal audit programs to assess operational controls identify compliance risks and verify adherence to regulatory and lender requirements
• Establish continuous monitoring protocols to track property performance against compliance benchmarks
• Develop data integrity protocols and standards to ensure accuracy and reliability of audit information
• Analyze audit findings and recommend corrective action plans to address deficiencies
• Generate and maintain audit reports and performance metrics that drive organizational improvement
• Coordinate responses to external audits and monitoring reviews

Process Improvement & Strategic Analysis

• Lead process improvement initiatives using data-driven analysis to identify inefficiencies and establish best practices
• Evaluate audit results to recommend and implement enhanced workflows procedures and operational processes
• Partner with leadership to diagnose business challenges and leverage compliance data to inform strategic decisions
• Measure accountability and effectiveness of process changes to ensure positive impact on organizational performance
• Stay current with evolving compliance industry standards and integrate emerging best practices

Regulatory Oversight

• Maintain expertise in affordable housing program requirements including Section 8 Low-Income Housing Tax Credit (LIHTC) and local programs
• Serve as principal contact for regulatory bodies state housing finance agencies HUD local housing authorities
• Manage tenant file reviews and support physical inspection processes
• Fulfill responsibilities as the organizations VAWA Coordinator

Documentation & Systems Management

• Oversee maintenance of essential compliance documentation including Tenant Selection Plans Affirmative Fair Housing Marketing Plans and Enterprise Income Verification policies
• Administer and audit Yardi Affordable workflows to ensure data integrity
• Support TRACS submission processes and ongoing monitoring activities

QUALIFICATIONS

Education and Experience:

• High school diploma or GED required; bachelors degree preferred
• Minimum of 5 years progressive affordable multi-family property management experience
• Experience with subsidized housing program administration
• Supervisory experience preferred

Skills and Abilities

• Fluent in English and proficient in oral and written communication
• Ability to review interpret and apply lender and government regulations covering the affordable rental housing industry with a commitment to the development of extensive program knowledge and competencies
• Effectively supervise the work of others including providing constructive feedback coaching and identifying ongoing training and development opportunities
• Ability to use tact diplomacy and a clear courteous manner when dealing with co-workers vendors and business partners
• Commitment to providing a high level of responsiveness to government agency contacts lenders contract administrators and internal customers
• Analytical and problem-solving skills
• Data management skills and attention to detail
• Ability to work collaboratively in a team environment
• Decision-making problem solving and time management skills

Physical Demands:

Must possess mobility to work in a standard office setting and to use standard office equipment including a computer; strength to lift and carry items weighing up to 10 pounds; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone. Must be able to quickly and easily navigate the property/building as required to meet the job functions including climbing stairs and walking the hallways and common areas.

Personal Protective Equipment: None

Work Environment: Office working conditions corporate office hybrid work model