Concierge (Receptionist)
Why Youll Love Working at Milestone
Milestone is one of the fastest-growing senior living operators with 100 years of combined industry and hospitality experience. We focus on teamwork creativity and making a real impact for our residents and staff.
Perks & Benefits
- Medical Dental Vision (full-time employees)
- 401(k) with employer match
- Generous PTO
- Pet insurance
- Perks at Work
- Employee Assistance Program
- Voluntary benefits options
About the Role
As the first point of contact at the community the Concierge provides exceptional customer service greeting residents families and visitors while supporting sales marketing and business office functions. You will manage the lobby experience answer calls and help ensure a welcoming professional environment.
Saturday and Sunday 9 am - 5 pm.
What Youll Do
- Greet and assist residents families visitors and employees with questions and concerns
- Answer and route incoming calls professionally
- Monitor the lobby maintain a clean and inviting environment
- Support marketing and sales efforts including tours inquiries and Lead Management Program tasks
- Assist the business office with resident documentation and file maintenance
- Encourage resident participation in community activities
- Report elder maltreatment or abuse as required
- Follow and communicate company policies and procedures
- Perform other duties as assigned
What Were Looking For
- Previous experience in customer service or answering phones preferred
- Must be 18 years or older
- First Aid certification required
- Compassion for and enjoyment of working with older adults
- Strong verbal and written communication skills
- Resourceful organized and able to manage multiple priorities
- Proficient in word processing spreadsheets and email
Join Milestone
Be the welcoming face of our community while helping residents families and staff feel supported and valued.
Milestone is an equal opportunity employer.
Milestone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Required Experience:
Junior IC
Concierge (Receptionist)Why Youll Love Working at MilestoneMilestone is one of the fastest-growing senior living operators with 100 years of combined industry and hospitality experience. We focus on teamwork creativity and making a real impact for our residents and staff.Perks & BenefitsMedical Dent...
Concierge (Receptionist)
Why Youll Love Working at Milestone
Milestone is one of the fastest-growing senior living operators with 100 years of combined industry and hospitality experience. We focus on teamwork creativity and making a real impact for our residents and staff.
Perks & Benefits
- Medical Dental Vision (full-time employees)
- 401(k) with employer match
- Generous PTO
- Pet insurance
- Perks at Work
- Employee Assistance Program
- Voluntary benefits options
About the Role
As the first point of contact at the community the Concierge provides exceptional customer service greeting residents families and visitors while supporting sales marketing and business office functions. You will manage the lobby experience answer calls and help ensure a welcoming professional environment.
Saturday and Sunday 9 am - 5 pm.
What Youll Do
- Greet and assist residents families visitors and employees with questions and concerns
- Answer and route incoming calls professionally
- Monitor the lobby maintain a clean and inviting environment
- Support marketing and sales efforts including tours inquiries and Lead Management Program tasks
- Assist the business office with resident documentation and file maintenance
- Encourage resident participation in community activities
- Report elder maltreatment or abuse as required
- Follow and communicate company policies and procedures
- Perform other duties as assigned
What Were Looking For
- Previous experience in customer service or answering phones preferred
- Must be 18 years or older
- First Aid certification required
- Compassion for and enjoyment of working with older adults
- Strong verbal and written communication skills
- Resourceful organized and able to manage multiple priorities
- Proficient in word processing spreadsheets and email
Join Milestone
Be the welcoming face of our community while helping residents families and staff feel supported and valued.
Milestone is an equal opportunity employer.
Milestone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Required Experience:
Junior IC
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