Patient Liaison Coordinator(Fluent in Arabic) Mt Sinai International Services
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Job Location:
New York City, NY - USA
Yearly Salary:
$ 64526 - 81675
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Patient Liaison is responsible coordinating and navigating care for patients coming to Mount Sinai Health System for treatment. The Patient Liaison will facilitate client communication with hospital clinical and administrative staff.
Responsibilities
Plans refers and coordinates medical services for Executive Services patients accessing the Mount Sinai Health System.
Greets Executive Services either in person or via telephone and updates their demographics in the department management system.
Cultivates and maintains professional customer service relationships within the health system.
Verifies visit details with the patient or family prior to arrival or at minimum at time of arrival before visit.
Navigates patient and family members to and from appointments
Communicates all required detail to appropriate parties regarding patients arrival and ensures that the medical record is available for the physician.
Processes HIPAA-related paperwork and other institutional forms as required maintaining a high degree of accuracy and appropriate filing
Performs customer satisfaction rounding with patients when admitted.
Schedule patient follow-up appointment(s) as needed. Provides patient with guidelines for requesting medical records and other paperwork
Performs basic charge entry tasks.
Answers phones for department and coordinates inquires with appropriate team members or departments.
Follows all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.
Perform other duties assigned by Director or supervisor
Qualifications
- Must speak fluent Arabic
- Bachelors degree preferred.
- At least 2 years experience preferably in a health care facility/physician practiceenvironment
Compensation Statement
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $64526.72 - $81675.00 Annually. Actual salaries depend on a variety of factors including experience education and operational need. The salary range or contractual rate listed does not include bonuses/incentive differential pay or other forms of compensation or benefits.
Non-Bargaining Unit 316 - Executive Services - MSH Mount Sinai Hospital
Required Experience:
IC
Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
About Company
Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled ... View more
