Field Services Representative Senior

JoinPeratonsmission-critical team supporting secure real-time data delivery across complex operational environments in direct support of our nations warfighters. If you are driven by national security and energized bycutting-edgeC2ISR capabilities sensor integration and resilient data transport solutions we invite you to join our team.

We areseekinghighly cleared professionals who excel at the intersection of advanced communications infrastructure distributed systems and mission assurancewhere reliability security and performance are paramount.

Specifically we are looking for aTS/SCI clearedField Service Representative (FSR)- Seniorto support this mission atBeale Air Force Base California.

Responsibilities:

As aField Services Representative - Senior you will provide technical and management leadership for all equipment and information support functions across the Task Order. Your responsibilities include:

• Plans and leads field service operations for major C2ISR system installations pre-deployments deployments and crew change-outs as member of CONUS-based global mobility/rapid deployment team as outlined in PRDs and Peraton FSR Framework.
• Drives the strategic implementation of advanced setup configuration operational testing and comprehensive troubleshooting methodologies for C2ISR systems and components (RF and networking equipment).
• Functions as a technical expert in optimizing teardown packing and shipping processes including complex Return Material Authorization (RMA) procedures.
• Oversees the provision of on-site training to ensure comprehensive technological knowledge transfer to end-users on C2ISR system operations configuration and troubleshooting.
• Providesexpert guidance to FSRs project managers and Government personnel on complex field service challenges system integration issues and technical support best practices.
• Evaluates the overall effectiveness of FSR supportidentifyingtrends and recommending major changes to enhance efficiency system uptime and mission impact.
• Mentors and supervises journeyman and junior FSRs fostering skill development and ensuring consistency in field service quality and adherence to best practices.
• Leads collaboration with key technical stafflogistics and engineering teams to align field service activities with broader C2ISR objectives and PRD requirements.
• Architects and authors comprehensive Field Maintenance and Support Reports (FMSRs) summarizing deployed FSR activities completed repairs and outstanding issues/trends for Government attention.
• Establishes and enforces adherence to established FSR guidelines quality standards and all regulatory requirements as defined in PRDs.
• Utilizes the followingTO Management & Financial Tracking Tools: Microsoft Power Platform (Power Apps Power BI Power Automate); G Invoicing API; ASSIST portal integration; variance analysis dashboards; MS Project; Primavera; GFP management modules; WBS tracking systems; ServiceNow; Jira Service Desk; automated RIP/CTP/TAR workflows; SharePoint libraries; Confluence; Microsoft Search; lessons learned databases; video library repositories;eMass Archer GRC; internal audit portals; Excel/SharePoint audit templates; CMDB with version control; Power BI with R/Python integration; Tableau; predictive analytics engines; Teams; Azure AD role based access; mobile access via Power Apps.
• Utilizes the followingRole Specific Tools: Deployment logistics platforms for rapid global support; SATCOM gateway troubleshooting kits (RGEP/IGEP integration modules L3 Harris SRVT converters); portable diagnostic tools for ISR platforms and ground stations; ticketing and incident management systems (ServiceNow Remedy); stakeholder communication dashboards for field issue visibility; SOP/QRC libraries for standardized field support processes; lessons learned repositories for installation and sustainment practices; configuration management databases (CMDB) for deployed assets; variance and utilization analysis tools for field operations; compliance audit checklists for DoD field service standards; predictive analytics engines for failure forecasting and preventive maintenance; mobile collaboration tools for real time coordination with engineering teams.

Required qualifications:

• Previousexperience asaField Service Representative (FSR)or similar rolesupporting a DoD customer at the CCMD level
• Minimum of8yearsexperiencewith BS/BA OR 16 years without a degree OR 14 years with AS/AA OR6years experiencewith MS/MA or3years experiencewith PhD

• A current active DoD security clearanceat the TS/SCI level

• US citizenship is

Work Environment:

• Location:Beale AFB CA

• On-site expectations: Full-time on-site presencefor equipment management and asset tracking

• Travel:May require occasional travel to CONUS and OCONUS sites forlogisticscoordination and facility assessments

Why Join Us

• Be part of a mission-critical team supporting USSOCOM and its mission partners in deliveringcutting-edgeC2ISR capabilities

• Work in a dynamic and collaborative environment atBeale supporting critical national security operations

• Managecutting-edgecommunications and sensor systems that directlyimpactoperational readiness

• Access to professional development opportunities and career growth within the intelligence and cybersecurity community

• Opportunity to work with advanced tactical communications technologies and AISR systems

#C2ISR

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.