Air Import Supervisor
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Scope of Position
To support the Air Import manager in the smooth running of the department within the branch; I.e. the air import product in the marketplace through focus on Operations Finances Sales People Systems and Culture in adherence to the companys policies and procedures.
Major Duties and Responsibilities
Operations
- Monitor compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.
- Understand department process flow constantly looking for areas of improved efficiency
- Ensure all customers standard operating procedures are followed as per the DLSOP
- Ensure the system reports including but not limited to the below list are used at the level of frequency mentioned in order to effectively supervise operations:
- Manage all reporting as required
Support the manager in the following areas:
- Building and maintaining strong relationships with vendors (airlines trucking companies and others)
- Working to be our vendors lowest cost customer promoting market solutions
- Evaluating vendors at defined intervals per company policy focusing on areas of possible improvement with corrective action plans where needed
Finances
- Meet weekly or more if required with the department manager
- Support the manager as required and applicable in the following areas:
- Proactively work to maintain accounts payment within 30 days
- Ensure company credit procedures are followed and utilized effectively
- Manage accounts payable to vendors (airlines truckers etc.) utilizing BNP
- Manage intercompany accounting discrepancies
Sales / Retention
Support the manager and or the sales department where needed:
- Pro-actively provide pricing alternatives routing solutions and technical assistance to clients through internal sales both regional and global
- Respond to requests for proposal quotation or information timely and with market competitive pricing matching the scope of service required by the customer
- Take an active role in the transition of new business/ updates to existing business
- Participate to retention calls and complete customer reviews and with your regular customers to document in the CRS
People
- Identify with manager develop and mentor your No. 2
- Allocate workloads within team to ensure smooth operations during peak activity or staff absence
- Ensure team meets company standards of 52 hours training per year per employee
- Ensure that the new hires complete companys mandatory training within the first 6 months
- Support the manager where needed
- Participate to staff appraisals and at a minimum once per year per employee
- Ensure all staff and positions have job descriptions clear expectations and are working with structured development plans
- Contribute to the effective weekly department meetings with team
- Review department goals and business plan periodically with team to ensure buy-in and accountability
Systems
- Ensure department is using all system tools to their greatest advantage
- Be open to implementing new system changes and enhancements into your department
- Be involved and suggest system/process improvements
- Set the tone of this environment within your department
Culture
- Proactively promote the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.
Qualifications :
- 2 years of industry specific qualification (country specific)
- Proven supervisory attitude
- Good market and product knowledge
- Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results
- Good computer skills (Excel Word)
Reporting Structure
- Air Import Manager
Additional Information :
Expeditors offers excellent benefits package.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Air Freight
- English Language
- Collection
- Customer Service
- Communication skills
- Custom Regulation
- Billing
- Freight Forwarding
- Airport
- Airlines
- International Logistics
- Stress Management
- Business Etiquette
- Imports
About Company
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more
