Parts Journeyperson Temporary
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Job Location:
Grande Prairie - Canada
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Company:
Finning CanadaNumber of Openings:
1Worker Type:
Temporary (Fixed Term)Position Overview:
Finning Canada is seeking a Parts Journeyperson for a contract opportunity in Grande Prairie. As the Parts Journeyperson you are responsible for handling a variety of parts sales duties including telephone and walk in parts sales orders as well as all facets of the parts ordering system.Whats In It For You
$44.80 (starting probationary rate)
Overtime hours may be available
Industry leading Employer paid benefits
Employee Share Purchase Plan options
RRSP and Retirement Plan options
Boot Allowance
Employee Rewards exclusive access to discounts and perks
CAT Dealer grade training
Job Description:
Duties and Responsibilities:
- Parts Coordination related to customer equipment maintenance and repair in both the shop and field
- Consistency in communicating estimated delivery dates to the service operations team
- Communicate shipping options and freight estimates to the Service Operations team
- Follow up on requests from the service team and remain accountable until the transaction is complete
- Delivery of parts to various locations as determined by the service supervisors and CSM
- Participate in parts related special projects and assignments
- Participate in call quality and performance initiatives as required
Other functions may include but are not limited to:
- NEP sourcing of CAT and non-CAT parts
- Procurement of non-CAT parts
- Managing backordered parts
**Please note that any future shift changes that may occur will be made in accordance with the Terms & Conditions of the current Collective Agreement**
Qualifications:
- Journeyperson parts certification coupled with previous parts warehouse front counter sales experience and Caterpillar product knowledge
- A high performance positive attitude and the ability to build and maintain respectful working relationships
- Clearly demonstrate enthusiasm about their work and must be able to function effectively and purposefully in a dynamic environment
- Ability to deal with difficult situations and potentially unhappy customers
- Computer literacy with applicable software knowledge along with shop parts experience
- Experience with SIS AIMS Antares SIMSi InfoCast Lawson M3 Landmark Smart Office M3 Sales Automation and the MS Office Package will be considered assets
- Industry experience in the following areas would be considered strong assets to a successful candidacy: mining heavy construction and technology products.
**Candidate selection will be in compliance with the terms of the current Collective Agreement**
Important Details:
This role is based in Grande Prairie and is expected to run approximately 12 18 months
At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.
Key Skills
- Business Development
- Sales Experience
- Marketing
- Inventory Control
- Customer Service
- Computer Skills
- Dealership Experience
- GM Vehicles
- Management Experience
- Service Writing
- Sales Management
- Automotive Service
About Company
If you've noticed more Caterpillars crawling around your neighborhood, Finning International may be responsible. The company is the largest dealer of heavy equipment and diesel engines made by Caterpillar (CAT), the world's leading manufacturer of construction equipment. Finning opera ... View more
