Customer Service Supervisor Inventory Management (mfd)
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Job Location:
Rhein-Kreis Neuss - Germany
Monthly Salary:
£ 65520 - 65520
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
The Inventory Supervisor leads the CC&OO Inventory Team across Northern Europe ensuring staff development adherence to Customer Care processes and achievement of inventory management KPIs through data analysis reporting and continuous improvement. This role drives strategic initiatives for inventory optimization collaborates with cross-functional teams and implements systems policies and long-term strategies to enhance visibility efficiency and accountability.- Lead the CC& OO Inventory Team for Northern Europe (Germany Austria Switzerland Belgium Netherlands Luxemburg UK & Ireland Sweden Denmark Norway Finland) ensuring mentoring developing and coaching of staff on meeting performance expectations and defined objectives whilst ensure following Customer Care processes and targets
- Lead execution on inventory management KPIs (Inventory targets inventory weeks SOGL expiry etc.)
- Analyze inventory data to make decisions about stock levels replenishment aged inventory reduction to achieve inventory targets
- Report and monitor inventory levels and goals across the area monitor output and drive continuous improvement
- Working with Operating Units Supply Chain Planning Customer Care Front & Backoffice Teams Marketing Teams Center of Expertise etc.
- Lead initiatives and projects regarding Field Inventory Optimization (e. g. reduction of SOGL)
- Work closely with the CC&OO leadership team as well as Operating Units to set and/or implement policies procedures and systems to optimize inventory and follow through with implementation
- Support Systems & Tools for Inventory visibility (Power BI MMX) and plan Trainings for internal stakeholders
- Analyze create develop and implement long-term field inventory strategies and networks that address issues for inventory optimization
- Improve consignment management & field cycle count accountability
- Complete special assignments projects and tasks as requested in the inventory area
Required Knowledge and Experience:
- Bachelors degree in business administration Finance & Accounting Supply Chain Management Logistics or similar
- 5 years experience in Controlling Finance Supply Chain Management Customer Service Inventory Management Project Management or similar
- First experiences in leading supervising & directing teams
- Outstanding change management skills and experience including stakeholder management that can help in the shift of organizational cultures.
- Experienced in use of ERP platforms (SAP experience an advantage but not essential) Power BI Tableau or other reporting Tools
- Very good knowledge of written and spoken German and English
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here
Required Experience:
Manager
Key Skills
- Business
- Patient Care
- Compliance
- Facility
- Emergency
- Accounting
- HVAC
- Daily Operations
- Direct Supervision
- Professional Development
- Service Management
- Service Operations
- Service Quality
- Payroll
- Service Technician
About Company
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more
