Job Description Summary
As an HR Operations Specialist you will be participating in dedicated HR processes where you will be an expert handling Employee / HR queries and being involved in projects of improving/simplifying your respective process responsibilities. You will work closely with respective HR business partners for dedicated GEV Business/Location and cooperating with Senior experts / owners of your responsible HR service process.
Job Description
Essential Responsibilities:
Support HR Operations services such as On-boarding Off-boarding employee life cycle benefits and ensure people structures processes and systems are aligned to deliver key objectives efficiently and effectively.
Advise on questions/requests from employees managers and the HR community in a professional courteous & timely manner
Deal with operational issues and process failures identifying and implementing appropriate solutions.
Develop action plan to mitigate operational risks or resolve escalated issues
Proactively seek customer feedback to identify areas for simplification standardization and productivity within assigned process.
Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes
Ensure that high standards of accuracy and quality are maintained with appropriate controls in place taking accountability for compliance with relevant legal and GE Vernova policy requirements
Develop a strong working relationship with the GE HR community through proactive facilitation & improvement of HR processes ensuring effective communication and early identification of requirements & any issues
Identify frequent customers / process issues and be able to suggest process procedure and training improvement opportunities
Cooperate with 3rd party providers when necessary
Qualifications/ Requirements:
Bachelors degree in Human Resources or related Business degree from an accredited university or college
Fully professional Spanish and Englishlanguage knowledge both verbal and written.
Relevant experience with demonstrated achievement in Service-oriented environment.
Ability to work in a complex and rapidly changing work environment across multiple stakeholder groups with comfort and efficiency
Ability to communicate effective through written and verbal communication and consistently deliver high quality customer service in a professional manner
Demonstrated effectiveness to prioritize between tasks with different deadlines complexity
Desired Characteristics:
Strong problem-solving skills to quickly identify and present the creative/collaborative solutions
Strong communication skills
Ability to make decisions and manage competing priorities in a fast-paced multi-task and highly matrixed environment and connect effectively with employees.
Previous experience working with Workday SAP and any ticketing system.
Required Experience:
IC
Job Description SummaryAs an HR Operations Specialist you will be participating in dedicated HR processes where you will be an expert handling Employee / HR queries and being involved in projects of improving/simplifying your respective process responsibilities. You will work closely with respectiv...
Job Description Summary
As an HR Operations Specialist you will be participating in dedicated HR processes where you will be an expert handling Employee / HR queries and being involved in projects of improving/simplifying your respective process responsibilities. You will work closely with respective HR business partners for dedicated GEV Business/Location and cooperating with Senior experts / owners of your responsible HR service process.
Job Description
Essential Responsibilities:
Support HR Operations services such as On-boarding Off-boarding employee life cycle benefits and ensure people structures processes and systems are aligned to deliver key objectives efficiently and effectively.
Advise on questions/requests from employees managers and the HR community in a professional courteous & timely manner
Deal with operational issues and process failures identifying and implementing appropriate solutions.
Develop action plan to mitigate operational risks or resolve escalated issues
Proactively seek customer feedback to identify areas for simplification standardization and productivity within assigned process.
Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes
Ensure that high standards of accuracy and quality are maintained with appropriate controls in place taking accountability for compliance with relevant legal and GE Vernova policy requirements
Develop a strong working relationship with the GE HR community through proactive facilitation & improvement of HR processes ensuring effective communication and early identification of requirements & any issues
Identify frequent customers / process issues and be able to suggest process procedure and training improvement opportunities
Cooperate with 3rd party providers when necessary
Qualifications/ Requirements:
Bachelors degree in Human Resources or related Business degree from an accredited university or college
Fully professional Spanish and Englishlanguage knowledge both verbal and written.
Relevant experience with demonstrated achievement in Service-oriented environment.
Ability to work in a complex and rapidly changing work environment across multiple stakeholder groups with comfort and efficiency
Ability to communicate effective through written and verbal communication and consistently deliver high quality customer service in a professional manner
Demonstrated effectiveness to prioritize between tasks with different deadlines complexity
Desired Characteristics:
Strong problem-solving skills to quickly identify and present the creative/collaborative solutions
Strong communication skills
Ability to make decisions and manage competing priorities in a fast-paced multi-task and highly matrixed environment and connect effectively with employees.
Previous experience working with Workday SAP and any ticketing system.
Required Experience:
IC
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