Manager – New Partnerships & Merchant Engagement

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As part of BMOs North American Retail & Small Business Payments the Partnerships team manages several existing partnerships and has the mandate to develop and grow new partnerships that are aligned with our strategic vision to provide value add benefits to our BMO credit cardholders.

The Manager New Partnerships & Merchant engagement is accountable for the implementation and management of partnerships for BMO credit cards in the Canadian market as well as launching new this role the incumbent will: (1) work to bring new partnerships to market (2) act as thought leader on how to integrate BMOs various partnerships into BMOs credit card and loyalty strategy (3) contribute to implement and integrate projects and new Partnership launches (4) Manage grow and optimize existing Partnerships

Accountabilities:

Develop and implement new partnerships that are aligned with BMOs objectives in the credit cards business.

• Lead business case process to review assess and optimize the economics and incremental value added by various partners.
• Provide recommendations on short- and long-term options.
• Support the tracking of expected benefits due to projects delivered by the team.
• Contribute to negotiations with the partners and the entire business development / sales cycle.
• Identify and support the launch of new distribution partnerships aligned to BMO growth objectives and as a multi-product One Bank solutions that drive engagement and long-term value.

Contribute to thought leadership for how to integrate BMOs various partnerships into BMOs credit card and loyalty strategy.

• Develop and lead the execution of partnership strategies based on deep consumer insights and benchmarking assessment.

• Work closely with other lines of businesses to identify existing Banks Partnerships and assess if there is a fit with credit cards to expand our value-add benefits.
• Continually monitor the competitive environment to ensure our partnerships delivers significant value for our cardholders Identify new Distribution Partnerships through quarterly assessment and planning.
  

Contribute to implementation and integration projects and new partnership launches.

• Effectively manage all contractual and supplier management requirements for new partners.
• Liaise with other lines of business including other areas of the payments team and other teams within Personal & Business Banking (Acquisition Small Business Customer Engagement Operations Analytics Marketing Distribution).
• Manage risk related to the portfolio and ensure compliance with all laws rules and BMO policies.

Management of existing partnerships.

• Effectively manage the day-to-day operations of all credit cards partnerships.
• Ensure that contractual and partner commitments are met.
• Deliver an annual plan for priorities and goals for each Partner annually with Growth objectives and optimization path.
• Work collaboratively with other areas of the payments business as the partnership lead for credit cards.

Qualifications:

Knowledge

• Minimum undergraduate university degree an MBA or other post-graduate degree or equivalent industry related experience preferred
• 3 years credit card product management experience
• 2 years partner relationship management experience
• Management consulting or Strategy experience preferred
• Strong track record delivering results in ambiguous and challenging situations
• P&L management experience preferred
• Data fluency is an asset

Skills

• Excellent business acumen and strategic planning
• Negotiation business / partnership development value creation
• Strong financial quantitative analytic and business casing skills
• Proven ability to establish conducive working relationships with partners and managers across different business units and groups
• Proven ability to influence without authority and drive change
• Excellent communication skills (oral and written) with ability to frame and effectively communicate complex problems
• Excellent problem-solving skills
• Proven ability to manage multiple facets of a complex business and effectively prioritize most important business levers and initiatives
• Strong time management and project management skills
• Strong analytical skills with ability to evaluate partner performance and identify optimization opportunities
• Team-oriented collaborative and flexible
• Strong attention to detail

The above represents BMO Financial Groups pay range and type.

Salaries will vary based on factors such as location skills experience education and qualifications for the role and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles the salary listed above represents BMO Financial Groups expected target for the first year in this position.

BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives discretionary bonuses as well as other perks and rewards. BMO also offers health insurance tuition reimbursement accident and life insurance and retirement savings plans. To view more details of our benefits please visit: Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting positive change for our customers our communities and our people. By working together innovating and pushing boundaries we transform lives and businesses and power economic growth around the world.

As a member of the BMO team you are valued respected and heard and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones as you help our customers reach theirs. From in-depth training and coaching to manager support and network-building opportunities well help you gain valuable experience and broaden your skillset.

To find out more visit us at is committed to an inclusive equitable and accessible workplace. By learning from each others differences we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO directly or indirectly will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid written and fully executed agency agreement contract for service to submit resumes.