VP, Quality Operations

About Us

SharkNinjais a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeoples lives in homes around the world. Powered by two trusted global brands Shark and Ninja the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than4100associates the companys products are sold at key retailers online and offline and through distributors around the world.

About the Role:

The VP Quality Operations is pivotal in overseeing the quality assurance quality control inspection and supplier development activities within our organization.

Your job is to lead and integrate the organizations quality plan and to drive continual improvement across operations ensuring that the design development and the manufacture of our products meet industry leading standards achieving 5-star product ratings

There will be a strong emphasis on developing and executing the quality vision strategy and plan and aligning with overall business goals.

To determine and mitigate the risk from a design manufacturing inspection regulatory and test perspective ensuring collaboration throughout our internal departments as well as our 1^st & 2^nd tier suppliers.

Ensuring product specifications are fully vetted in advance of mass production delivering complete customer satisfaction for every product built.

Significant focus on continually improvement activities will be required throughout the entire product lifecycle.

Leading the quality team and technical specialists fostering a positive quality culture where everyone can add value.

The use of data to monitor performance to assess trends and to make informed decisions to make ongoing improvements

Overseeing budgets and to drive further quality improvements such as eliminating inefficiencies and to drive cost effective initiatives

This is where your SharkNinja journey begins. Youre an explorernot a tour guidedriven by curiosity fueled by taking chances and unwilling to fly under the radar. Here bold moves turn into real impact growth comes from challenge and your work helps shape whats next.

LOCATION:Suzhou/ShenzhenChinaorHongKongSARChina

Here are some of the EXCITING things youll get to do:

Responsibilities

• Lead and oversee day-to-day quality operations to ensure full compliance with company standards customer requirements and applicable regulatory requirements
• Continually assess performance of the Quality team and help to maintain and to further develop vision strategy and plan to ensure industry leading standards are achieved
• Develop implement and continuously improve the Quality Management System (QMS) and related quality KPIs to drive measurable improvements in quality performance.
• Provide strong leadership to the quality team including coaching mentoring performance management and capability development.
• Plan and conduct internal systems and process audits to ensure adherence to quality procedures identify gaps and drive continuous improvement initiatives.
• Partner with global cross-functional teams to resolve quality issues and implement effective corrective and preventive actions (CAPA).
• Analyze quality data metrics and trends to proactively identify risks and improvement opportunities.
• Ensure products and services consistently meet or exceed customer expectations and quality standards.
• Manage and enhance supplier quality processes including supplier audits performance monitoring and issue resolution.
• Drive continuous improvement programs to enhance product quality process efficiency and operational effectiveness.
• Prepare review and present quality performance reports and insights to senior leadership.
• Develop and deliver training programs to employees and suppliers on quality standards systems and best practices.
• Act as the primary liaison with regulatory authorities and external auditors during inspections audits and assessments.
• Lead and execute quality-related projects and strategic initiatives aligned with organizational objectives.

Required Skills

• Bachelors degree in Engineering Quality Management or a related discipline.
• Minimum of 15 years of progressive experience in Quality Management.
• Demonstrated leadership experience in a quality and/or operations management role. Visionary and strategic view on the industry manufacturing and quality function. Be able to challenge and define the way to support suppliers and uplift the quality based on business phases and situation.

• The ability to make tough decision on the ground even during ambiguity;
• Strong capability to communicate with impact with other functions within APAC Region as well as key stakeholders at global level. English is a must-have mandarin speaking ability is strongly preferred.

• Strong knowledge of Quality Management Systems (QMS) and relevant regulatory requirements.
• Hands-on experience with ISO 9001 Six Sigma Lean and other quality methodologies.
• Proven ability to analyze complex quality data identify trends and translate insights into action.
• Lead Auditor certification is preferred.
• Solid experience in supplier quality management systems and processes.
• Strong project management skills with a track record of driving continuous improvement initiatives.
• Excellent collaboration skills with experience working across global cross-functional teams.
• Highly organized detail-oriented and capable of managing multiple priorities under tight deadlines.
• Excellentinnavigatingcomplexbusinessdynamicsandrelationshipnetworks.