Legal Receptionist
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Job Location:
Fairfax, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Remote Legal Receptionist (Full-Time)
Work from Home U.S. Business Hours
About the Role
We are seeking a full-time Remote Legal Receptionist to serve as the first point of contact for a law firm. This role is well-suited for a professional detail-oriented individual who can communicate clearly handle sensitive information with discretion and provide excellent client service in a legal setting. Full training is provided and prior legal experience is not required.
As a Legal Receptionist you will manage incoming calls and emails assist with client communications and support the firms administrative and intake processes. Your professionalism and attention to detail will help ensure clients feel supported from their very first interaction.
Key Responsibilities
Answer incoming calls promptly and professionally on behalf of a law firm
Handle a high volume of calls and emails related to legal inquiries
Respond to client and prospective client inquiries within established timeframes
Accurately log all calls emails and client communications
Screen and route inquiries according to legal intake guidelines
Maintain confidentiality and professionalism at all times
Assist with administrative tasks and internal process documentation
Support other team members as needed to ensure smooth daily operations
Requirements & Skills
Professional courteous communicator with strong phone etiquette
Fluent in English (spoken and written) with excellent grammar and spelling
Comfortable working evening hours aligned with U.S. business operations
Ability to handle sensitive or confidential information with discretion
Proficient in Microsoft 365 and Google Workspace
Detail-oriented adaptable and eager to learn legal workflows and systems
Strong multitasking skills and ability to remain focused throughout the workday
Commitment to avoiding social media and distractions during work hours
Technology Requirements
Computer with SSD (500GB or higher) and at least 16GB RAM capable of running Windows 11 or newer
Mouse webcam and noise-canceling headset
Reliable high-speed fiber internet (minimum 100 Mbps) with a wired Ethernet connection
Backup power solution (UPS or inverter)
Work Environment
Fully remote position
Fast-paced legal environment
Collaborative professional team culture
Required Experience:
Junior IC
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
Somewhere, formerly Support Shepherd. We find you amazing employees who cost 80% less than US equivalents, backed by our 6-month Perfect Hire Guarantee.
