Enablement Program Manager
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Since we opened our doors in 2009 the world of commerce has evolved immensely and so has Square. After enabling anyone to take payments and never miss a sale we saw sellers stymied by disparate outmoded products and tools that wouldnt work together.
So we expanded into software and started building integrated omnichannel solutions to help sellers sell online manage inventory offer buy now pay later functionality book appointments engage loyal buyers and hire and pay staff. Across it all weve embedded financial services tools at the point of sale so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth enabling sellers to capture the next generation shopper increase order sizes and compete at a larger scale.
Today we are a partner to sellers of all sizes large enterprise-scale businesses with complex operations sellers just starting as well as merchants who began selling with Square and have grown larger over time. As our sellers grow so do our solutions. There is a massive opportunity in front of us. Were building a significant meaningful and lasting business and we are helping sellers worldwide do the same.
The Role
Were looking for an Enablement Program Manager to join our Sales Onboarding team and lead onboarding and ramp enablement for Squares AU sales reps (SDRs BDRs AEs AMs and Field Sales AEs). This role will own the strategy design and execution of scalable new hire enablement programs for teams responsible for acquiring new sellers and retaining and growing existing sellers.
Youll collaborate closely with Sales Leadership Sales Ops Product Marketing and cross-functional partners to ensure reps are equipped with the knowledge tools and training needed to succeed in a complex fast-paced sales environment.
We do 1 week of in-person training per month in Melbourne.**
You Will
- Design and implement a 30/60/90-day onboarding experience tailored to each sales motion blending live instruction digital content lead coaching and in-field application.
- Partner with Sales Leadership to define success metrics identify capability gaps and continuously evolve new hire training content based on rep performance and business needs.
- Create and manage new hire assets such as playbooks certification programs and manager toolkits.
- Collaborate with Program Managers Enablement peers and cross-functional stakeholders to ensure onboarding content is up-to-date accessible and globally aligned.
- Analyze program effectiveness using data and feedback loops; adjust training plans and rollout strategies accordingly.
You Have
- 4 years in Sales and/or Sales Enablement Program Management or Learning & Development supporting outbound sales teams.
- Deep understanding of how to build and scale onboarding programs that reflect real-world sales processes and scenarios.
- Strong instructional design instincts with the ability to convert strategic objectives into tactical learning.
- Excellent project management skills; comfortable aligning multiple stakeholders across Sales Ops and Product teams.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Made up of Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto, Block, Inc. builds technology to increase access to the global economy.
