VP Sales, US Enterprise East

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.

We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

VP Sales US Enterprise East

We are seeking an experienced and results-driven Vice President of Enterprise Sales to lead our sales efforts in the US East region. The ideal candidate will possess a strong background in enterprise sales exceptional leadership skills and a track record of driving revenue growth. This role is crucial in expanding our market presence and achieving aggressive sales targets in the region.

Sales Strategy and Execution:

• Develop and execute a comprehensive sales strategy for the US East region.
• Set and achieve revenue and growth targets as well as other key performance indicators.
• Analyze market trends and competitor activities to identify opportunities and threats.

Team Leadership:

• Recruit train and manage a high-performing sales team.
• Foster a culture of excellence accountability and continuous improvement.
• Provide coaching and guidance to sales managers and representatives to meet and exceed targets.

Client Relationship Management:

• Build and maintain strong relationships with key enterprise clients and partners.
• Identify and pursue new business opportunities and strategic partnerships.
• Collaborate with cross-functional teams to ensure alignment between sales and other departments.

Sales Process Optimization:

• Implement data-driven strategies to optimize sales processes and enhance efficiency.
• Develop and maintain a strong sales pipeline forecasting accurately.
• Take proactive measures to address any deviations from sales targets.

Market Expansion:

• Identify and explore new market segments and expansion opportunities within the region.
• Develop and execute market entry and penetration strategies.

Qualifications:

• Minimum of 12 years relevant experience in sales and a Bachelors degree in Business Marketing or a related field or equivalent experience (MBA preferred).
• Proven track record of at least 10 years in progressively more senior sales leadership roles.
• Extensive experience in business to business (B2B) sales preferably in the AI Technology/Software Software as a Service (SaaS) Contact Center as a Service (CCaaS) or related industry.
• Strong understanding of the US East region market dynamics.
• Exceptional leadership and team management skills.
• Excellent communication negotiation and presentation abilities.
• Analytical mindset with proficiency in data-driven decision-making is vital for optimizing sales processes forecasting accurately and identifying areas for improvement
• Results-oriented with a demonstrated ability to meet or exceed sales targets.
• Strategic thinker with the ability to develop and execute sales strategies.
• Strong interpersonal skills and the ability to build and maintain strong relationships with key customers and partners.
• Willingness to travel as required.

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Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidates experience qualifications skills and location. This role might also be eligible for a commission or performance-based bonus opportunities.

Benefits:

• Medical Dental and Vision Insurance.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

Click here to view a summary overview of our Benefits.

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About Genesys:

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.