UX Researcher 6 months contract
Share
Job Location:
Nyon - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Were looking for a mixedmethods UX Researcher to keep momentum on key initiatives (while a team member is on extended leave). Youll run endtoend research that directly shapes Swissquotes products across investing trading daily banking and crypto. Youll collaborate closely with product managers designers data/analytics and engineering to turn user insight into confident product decisions.
What youll do (outcomes & responsibilities)
- Plan and execute research across discovery and evaluation (interviews usability studies field studies surveys tree/card tests) matching method to decision and timeline.
- Deliver clear actionable insights: synthesize evidence into concise narratives opportunity areas and prioritized recommendations; ensure findings land with the right stakeholders.
- Measure experience & impact: define success metrics (e.g. task success SUS/UMUXLite timeontask adoption/retention) partner with Product/Design to track changes after launch.
- Champion inclusive design: recruit diverse participants; consider accessibility and different levels of financial literacy; surface risks and ethical considerations.
- Support product strategy: map journeys uncover unmet needs inform prioritization and derisk big bets with lean experiments.
- Maintain ResearchOps: manage panel/screeners consent and privacy study templates and a tidy repository so others can selfserve.
- Partner across teams: cocreate with PRM/Design/Eng present in reviews and facilitate workshops that move decisions forward.
Qualifications :
Must-have
- 36 years handson UX research in product teams (fintech or other complex domains a plus).
- Mixedmethods fluency: qualitative depth and practical quantitative skills (survey design basic stats confidence intervals practical sample sizing).
- Great communicator: turns complexity into simple stories; comfortable presenting to senior stakeholders in English.
- Evidencedriven with a bias to action: knows when justenough research is enough and when rigor is required.
- Ethical and compliant: sound judgment on consent privacy and data handling in a regulated environment.
- Tooling familiarity: userresearch platforms (e.g. Maze) survey tools analytics basics Figma and repository tools.
Nice to have
- Experience in brokerage/trading/wealth or daily banking; familiarity with investor types and risk appetites.
- Working knowledge of personas/segmentation journey analytics and experimentation with product teams.
- English proficiency (C1) French German or Italian a plus.
- Accessibility testing experience (WCAG awareness) and working with assistive technologies.
Additional Information :
- Hybrid collaboration with clear focused research cycles aligned to product roadmaps.
- Pragmatic lean approach: we scale methods to the decision timeline and risk.
- We share findings in short reads and live debriefs and we track decisions and outcomes over time.
SQ2
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Intelligence Community Experience
- Python
- Spss
- Microsoft Word
- R
- Regression Analysis
- Windows
- Stata
- Microsoft Powerpoint
- Research Experience
- Data Modeling
- Writing Skills
About Company
As a leading provider of online financial services, Swissquote Group offers innovative solutions and comprehensive services to meet the wide-ranging demands of its global clients.With an Online Trading Platform linked to more than 60 stock markets in over 40 countries, including off-e ... View more
