Graduate Field Service Support Engineer
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Job Location:
Taipei City - Taiwan
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Company Overview
At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.
Department Overview
International Managed Support Services.Our Department is providing technical support for the delivery of a major mission-critical operations system in the development and implementation of customer applications and company products for the customers best performance and success.
Job Description
In this role you will work with cross-functional teams over a variety of technology stacks and disciplines (e.g. web mobile middleware) in solving complex business and technical challenges.
Your responsibility and expectation included but not limited to:
Follow work instructions procedures and policies implement and maintain procedures to measure and track service performance and quality
Work alongside with senior technical engineers as an escalation point for the Helpdesk staff or Field Engineers when necessary
Interact with a wide range of technical and non-technical stakeholders
Support existing systems and networks (servers firewall routers & switches)
Software installations (base stations servers radios other devices in systems)
Work on network devices (remote/onsite) and assist with network designs
Work in a team environment to provide high quality technical and operational support for mission critical IT and Radio this role you are expected to ensure service level and operational key performance measures are met on an ongoing basis.
Gain experience managing legacy and innovative new system solutions applications and processes. As a graduate you will be given the opportunity to learn and develop new skills including access to labs and testing facilities.
Encouraged to work in a leading global company with lots of chances to expand your insight in the mission critical cybersecurity and video security tech field and a variety of career paths.
Be coached and mentored by senior engineers
#LI-MM8
#LI-onsite
Basic Requirements
Bachelor Degree in Computer/ Information Technology / Electronics / Engineering or a related technical field
Network IT and Virtual Machine background including foundational understanding of network infrastructure including hands-on or theoretical knowledge of firewalls routers and switches.
Good interpersonal and communication skill including the ability to translate technical concepts for non-technical stakeholders.
A proactive can-do attitude with the ability to think on your feet and solve problems under pressure.
Good command of verbal and written English
Ability to think differently and move in fast pace
Travel Requirements
Under 10%
Relocation Provided
None
Position Type
New GradReferral Payment Plan
YesEEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.
Required Experience:
IC
Key Skills
- Active Directory
- Technical Documentation
- Windows
- On-Site Support
- Test Equipment
- Linux
- Internet
- Preventive Maintenance
- Technical Assistance
- Troubleshoot
- Problem Resolution
- Setup
- hardware
- Technical Support
- UNIX
About Company
Motorola Solutions, Inc., incorporated on March 9, 1973, is a provider of communication infrastructure, devices, accessories, software and services. The Company operates through two segments: Products and Services. It serves global customer base spanning federal, state, county, provin ... View more
