Customer Support Student Position
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Customer Support Specialist youll:
Maximize the product value for our merchants and drive customer growth
Own and manage client issues always sharing feedback internally with our Product and R&D teams
Help to create and maintain public Help Center
Collaborate with our Enterprise Account Management team and other cross-functional teams
Play an important role in maintaining a working team atmosphere in the office as well as with our global team members
Qualifications :
eCommerce background or experience with eCommerce brands a big plus!
You have a strong affinity for Information Technology or Information Systems
You speak English fluently and can explain complex concepts clearly and concisely when writing and speaking - this is a must
You have exceptional interpersonal skills
Youre a problem-solver independent and agile
Youre very familiar with SaaS company work processes
Experience in customer support preferably in a SaaS company and back-office platforms - a big advantage
Additional Information :
is a leading eCommerce store credit and gift card solution that powers direct-to-consumer brands such as Skims Allbirds Fenty Beauty Universal Music Studios and Kroger. Our platform is designed to manage and optimize all store credit activities with a streamlined digital wallet to manage gift cards rewards loyalty programs refunds cashback and compensations that help boost our merchants customer retention sales and repeat purchase rates.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- English
- AXA
- Immigration
- Litigation Attorney
- Big Data
About Company
Wix is a leading global software platform for small businesses to operate online with millions of registered users in 190 countries. Wix was founded on the belief that the Internet should be accessible to everyone to develop, create and contribute. Through free and premium subscriptio ... View more
