Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager youll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe efficient and of a high quality and taking on a number of projects across our network to drive productivity.
Key job responsibilities
Create oversee and drive a culture of safety and wellbeing
Analyse and implement changes to keep quality and productivity at a consistently high level
Oversee projects to streamline processes optimise productivity and increase quality of service for customers within your area of responsibility
Analyse shift performance against relevant business objectives and put in place actions to improve our operational excellence
Work collaboratively with management-level colleagues to standardise shift practices
A day in the life
Youll work on a shift pattern at one of our sites making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. Youll also oversee process improvements within your area and drive implementation. A typical day is varied including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. Youll also be a role model and mentor to new managers.
- Bachelors degree or Masters degree in business data science public administration finance engineering human resources or related field
- Experience in people management
- Experience working with and influencing senior level stakeholders
- Experience using data to influence business decisions
- - Advanced proficiency in verbal and written English and local language
- - Experience working with Lean Six Sigma and Kaizen techniques
- - Experience working in another logistics environment
- - Relevant experience working with the MS Office suite (Word Excel Outlook) in a professional environment
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