Hub Lead

Mō te tūranga  What youll be doing      

The Hub Lead is responsible for leading a team of Energy Specialists to deliver exceptional end-to-end sales service & customer support outcomes for Meridian & Powershop customers. This role drives strong performance results aligned with Customer Relationships strategic priorities while fostering a positive empowered & growth-focused hub environment.  

The Hub Lead builds people capability & diverse skills within the team to meet customer needs & add value across service & sales excellence operational activity & expert knowledge of products & propositions. They collaborate closely with the Customer Relationships Lead on priorities decisions & continuous improvement initiatives ensuring compliance & operational integrity.  

Ngā painga ki a mātou  What we can offer 

We value work/life balance so our WFH and flexible work options (where possible) make things easier for you and your whānau. We also offer: 

• An attractive and competitive salary package thats reviewed annually performance-incentive plus discounts from several partnerships 
• Southern Cross Healthcare - Wellbeing one insurance funded scheme for eligible employees to give you that extra peace of mind   
• Enhanced leave provisions: three company paid days (over the holiday period) enhanced parental leave and options to buy up to 12 days additional leave 
• Life trauma and income protection insurance (which we hope you wont need!) 
• Enhanced KiwiSaver contributions 
• Access to the Meridian employee share scheme 
• Excellent learning and development opportunities we want you to be the best version of yourself and will help you get there!  
• Award winning wellbeing programme that provides support whenever and wherever you need it 
• Employee discounts off your power with Meridian every bit counts 
• a one-off $400 payment to support your work from home set-up (if needed) 

Ngā pukenga kei a koe mō tenei tūranga  What youll bring  

• Proven experience driving performance & achieving results in a service & sales environment.  
• Ability to uplift team capability & foster a high-performance culture.  
• Understanding of market dynamics customer needs & regulatory considerations.  
• Strong relationship management & communication skills across diverse stakeholders.  
• Proficiency in operational systems & data analysis.  
• Ability to provide technical support for complex account structures & solve problems effectively.  
• Empathetic resilient & optimistic with a growth mindset.  
• Positive influencer proactive & adaptable to ambiguity.  
• Aligned with company values fostering a strong team culture & customer obsession. 

He aha koe i hono mai ai ki a mātou Why join us    

We see energy as mauri the life force that connects people and place. Joining Meridian means contributing to kaitiakitanga caring for the environment and future generations while empowering communities to flourish. 

Were a team that believes in being in the waka together supporting each other celebrating our wins and learning from our challenges. Youll be encouraged to show tū maia to be bold curious and authentic in your mahi and to practice rangatiratanga by leading with integrity and purpose no matter your role. 

At Meridian we embrace diversity and inclusion knowing that different perspectives make us stronger. We encourage everyone to bring their whole selves to work mind heart and spirit because thats what being a good human truly means. 

Tono mai ināianei tonu  Apply now  

All in all were an awesome place to work. If this sounds like you and you want to bring your energy and use your power to make a difference (pun intended) then apply today and tell us why!    

To view the full Position Description pleaseclick here. Were not necessarily looking for someone who ticks all the boxes so if you think you have what it takes but dont meet every requirement in the job description we strongly encourage you to apply!  

If you have any general enquiries please email  and one of our team will get back to you. Were committed to being accessible and providing support if needed please get in touch via email or phone if there are any parts of our process you would like assistance with (process found here than happy to help.   

This role is based in Christchurch. 

Advertising closes at 11:59pm on 8 February 2026 (please note this may be subject to change).   

Remote Work :

No

Employment Type :

Full-time