Senior Automation Test Engineer

What success looks like in this role:

A Senior Automation Test Engineer for Chatbot Implementation Testing isresponsible for designing developing and maintaining automated test frameworks to validate AI-based conversational agents ensuring high-quality user experiences. They specialize in automating NLU/NLP-driven interactions REST API validation and integration testing using tools like Python Typescript and specialized AI testing frameworks.

Key Responsibilities

Framework Development:Build and maintain automated test frameworks for chatbots voice bots and AI agents.

Chatbot-Specific Testing:Automate scenarios to test intent recognition entity extraction dialog flow management and NLU accuracy.

Would be majorly responsible for leading the testing activities the chatbot both in manual and automated tests for various client onboarding and implementations.

API & Backend Automation:Validate chatbot responses by testing APIs (REST/SOAP) and backend integrations using tools like Postman or RestAssured.

Test Automation Strategy:Define and implement end-to-end automation strategies including UI (web/mobile) and functional non-functional (load/performance) testing.

CI/CD Integration:Integrate automated scripts into CI/CD pipelines (GitLab Jenkins) to enable continuous testing.

Defect Management:Identify debug and track defects providing detailed reports to developers.

Mentorship:Guide junior QA members on automation best practices and code reviews.

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You will be successful in this role if you have:

Experience:5-8 years of relevant experience in software testing with at least 3 years in test automation.

Programming:Strong scripting skills in Python Typescript etc.

Tools:Expertise in Python Appium (for mobile bots) and API testing tools.

AI/Chatbot Knowledge:Understanding of AI chatbots (rule-based NLU LLM).

Methodologies:Proficient in Agile/Scrum development environments.

Education:Bachelors/Masters degree in Computer Science or related field.

Preferred Qualifications

Familiarity with performance testing tools like JMeter or LoadRunner.

Knowledge of chatbot platforms

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