F&B Manager

Your Role in the Story 

As the F&B Manager at LUURA you will oversee the full spectrum of food and beverage operations across the property including our two signature restaurants  Mimi Kakushi and LENEA  as well as bars in-room dining breakfast spa F&B outlets and other experiences. Your focus will be on delivering exceptional memorable guest experiences adapting LUURAs and Rikas brand standards to the local context and ensuring operational excellence across all outlets and styles. 

You will lead a high-performing motivated team fostering a culture of service collaboration and continuous improvement. This is a hands-on leadership role requiring active presence on the floor a deep understanding of premium F&B operations and the ability to coordinate multiple concepts and styles balancing guest satisfaction team performance and commercial results. 

You will ensure that every outlet from avant-garde Japanese dining at Mimi Kakushi to contemporary Mediterranean at LENEA as well as bar breakfast in-room and spa experiences  operates seamlessly delivering the signature LUURA quality and style. You will also be responsible for developing coaching and inspiring your team ensuring consistency creativity and excellence in all F&B offerings. 
 

Key Responsibilities 

• Oversee all F&B operations including bars restaurants and outlet services ensuring smooth and efficient functioning aligned with RIKAS standards and hotel requirements while driving operational excellence. 
• Lead and embed the brands guest experience philosophy across all F&B touchpoints ensuring consistent delivery of high service standards and memorable dining experiences. 
• Manage the full employee lifecycle for F&B teams including recruitment onboarding continuous training talent development and fostering internal rotation and career growth within the group and the hotel in collaboration with the HR Teams per location. 
• Serve as a visible hands-on leader on the floor during peak periods actively coaching and supporting staff to maintain exceptional service quality and guest satisfaction. 
• Conduct regular performance evaluations through coaching appraisals and development plans to enhance team engagement skillsets and operational effectiveness. 
• Collaborate closely with reservations revenue management sales marketing and purchasing teams to optimize covers upselling and overall revenue growth for all F&B outlets. 
• Adapt and implement group policies standards and procedures (SOPs) to suit local market conditions and operational contexts without compromising brand integrity group standards or guest experience. 
• Plan coordinate and lead special events seasonal promotions and unique F&B campaigns in alignment with the brands marketing strategy and operational capabilities. 
• Prepare and manage departmental budgets control operational costs monitor inventory and ensure compliance with all health safety food hygiene and licensing regulations working alongside relevant teams. 
• Analyze operational data guest feedback and market trends to identify opportunities for innovation service improvements and competitive advantage. 
• Manage staff schedules in compliance with local labor laws ensuring proper shift coverage and fair rotation. 
• Cultivate a positive inclusive workplace culture that promotes teamwork accountability professional growth and continuous learning. 
• Ensure all F&B outlets consistently meet the highest standards of hygiene food quality presentation and safety in line with local and international regulations. 
• Hire motivate and retain high-performing teams fostering a culture of excellence passion and ownership. 
• Act as a brand ambassador by representing the hotels values internally and externally ensuring VIP guests receive personalized attention and rapid response alongside the F&B Reservations Manager. 
• Drive sustainability initiatives within the F&B operations including waste reduction sourcing local ingredients and energy-efficient practices. 
• Liaise with suppliers and vendors to ensure product quality timely delivery and cost efficiency in alignment with the Purchasing Manager. 
• Lead crisis and guest complaint management swiftly resolving issues to maintain guest satisfaction and protect the hotels reputation. 
• Monitor competitor activities and industry trends to keep the F&B offering fresh innovative and aligned with evolving guest expectations. 
• Oversee all In-Room Dining (Room Service) operations ensuring timely accurate and high-quality service delivery aligned with brand standards and guest expectations across all dayparts. 
• Define implement and continuously refine room service standards menus presentation and service flows to ensure consistency efficiency and a seamless guest experience. Support the training of the team members as well. 
• Collaborate with culinary housekeeping and front office teams to ensure smooth coordination of in-room dining operations tray collection cleanliness and guest communication. 
• Support all events from an F&B and Hotel Operation perspective collaborating closely with the Sales and Events teams to ensure seamless planning execution and delivery of food and beverage services that enhance the guest experience. 
• Collaborate with the RIKAS Group team to ensure that every F&B touchpoint consistently reflects the brands identity and standards.

Qualifications :

Who Were Looking For 

• Minimum of 57 years experience in F&B or hotel operations management within a lifestyle or resort property. 
• Bachelors degree in Hospitality Management Business Administration or a related field. 
• Proven experience in pre-opening operations managing multi-outlet F&B operations and training and developing new teams. 
• Strong knowledge of restaurant bar and outlet operations including POS/reservation systems operational workflows and guest experience tools. 
• Analytical mindset with the ability to interpret operational reports. 
• Excellent leadership communication and presentation skills both written and verbal. 
• Fluency in English; additional languages are considered as a plus. 
• Eligibility to work in an EU country. 
• Strong critical thinking and problem-solving abilities with the confidence to make operational decisions. 
• Naturally warm approachable and attentive to guest needs leading by example on the floor. 
• Hands-on results-oriented and proactive in managing multiple F&B outlets and teams. 
• Committed to creating exceptional memorable guest experiences that reflect brand values. 
• Comfortable working in a fast-paced people-first environment balancing operational demands with team development. 
• Passionate about hospitality culinary trends culture and the art of service. 

Additional Information :

Perks Youll Love

• Team rates at LUURA Ennismore & Accor properties worldwide.
• Discounts at our restaurants bars and cafes.
• Access to art cultural events & live music nights.
• Recognition that matters from surprise gifts to team celebrations.
• Beautiful team spaces & comfortable accommodation (where applicable).

Ready to Dive In

Bring your energy your ideas and your true self and lets create something unforgettable together.

Apply now and start your journey with LUURA.

Remote Work :

No

Employment Type :

Full-time