Patient Safety Operations Lead

Job Summary

This role plays a critical part in coordinating and advancing patient safety initiatives that support the University of Maryland Medical Centers organizational and local strategic priorities with a steadfast commitment to achieving zero harm. The position maintains the operational infrastructure within patient safety ensuring timely execution of deliverables effective cross-departmental collaboration proactive risk identification and full compliance with regulatory requirementsall to drive measurable improvements in patient safety and quality outcomes.

Primary Responsibilities

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.
    Collects validates and analyzes patient safety event dataincluding reportable and non-reportable adverse eventsto identify trends risks and opportunities for system improvement.
    Prepares submits and tracks regulatory reporting to agencies such as the Maryland Office of Health Care Quality Centers for Medicare and Medicaid (CMS) and The Joint Commission ensuring all submissions are accurate complete and submitted within required timelines.
    Maintains and enhances key patient safety databases used to track adverse events near misses and contributing factors to support real-time monitoring and longitudinal analysis.
    Develops and disseminates standardized and custom reports that inform leadership decision-making support compliance needs and advance a culture of safety.
    Monitors evolving state and national regulatory requirements related to patient safety and incorporates updates into organizational processes and reporting workflows.
    Collaborates closely with the Senior Director of Patient Safety to align stakeholders facilitate issue review promote transparency and drive consensus on recommended improvement actions.   
    Coordinates monitors and drives closure of action plans related to safety events and process improvements ensuring accountability follow-through and documented loop closure.    
 

Qualifications :

Education & Experience - Required

    Bachelors Degree from an accredited college or university in a healthcare related field. Bachelors degrees from other related fields such as Health Informatics Computer Science Clinical or Allied Health Sciences Regulatory Science Data Analytics Operational Management may also be considered.
    A minimum of three years of progressively responsible work experience in health care administration or another health care related position.

Education & Experience - Preferred

    Experience working in a patient safety quality improvement risk management or regulatory compliance role within an acutecare hospital or health system.
    Direct experience with state and federal regulatory reporting including familiarity with agencies such as the Maryland Office of Health Care Quality (OHCQ) CMS and The Joint Commission.
    CPPS Certified Professional in Patient Safety or CPHQ Certified Professional in Healthcare Quality
    Lean Six Sigma Yellow Belt or higher

Knowledge Skills & Abilities

    Proficiency in database management statistical analysis and spreadsheet software 
    Demonstrated highly effective verbal and written communication skills.  
    Demonstrated ability to collaborate with multiple members of the health care and administrative leadership team.  
    Precision in reviewing patient safety event files for accuracy and regulatory compliance
    Strong capability to manage timelines workflows and cross-functional dependencies to ensure accurate and timely deliverables.  

Additional Information :

All your information will be kept confidential according to EEO guidelines.
Compensation:

• Pay Range: 
• Other Compensation (if applicable):
• Review the 2025-2026 UMMS Benefits Guide

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Remote Work :

No

Employment Type :

Full-time