Office Manager South Bend
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Job Location:
South Bend, IN - USA
Yearly Salary:
USD 50920 - 57030
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
The IHC South Bend team is hiring a full time Office Manager to contribute to IHCs mission and goals of client satisfaction quality of care cost competitiveness and productivity. The Office Manager ensures that front office staff and processes operate efficiently and effectively so that patients are well cared for and the clinic runs smoothly.
Meet our South Bend Team: Hours of Operation:
Monday - 8:00 a.m. - 5:00 p.m.
Tuesday - 8:00 a.m. - 6:00 p.m.
Wednesday - 8:00 a.m. - 6:00 p.m.
Thursday - 8:00 a.m. - 6:00 p.m.
Friday - 8:00 a.m. - 4:00 p.m.
Saturday (1st and 3rd) - 8:00 a.m. - 12:00 p.m.
IHCs robust benefits and compensation package includes:
- Retention bonus paid after one year of employment
- Day 1 Insurance benefits eligibility
- Employer-paid Group Life Short-term disability and Long-term disability coverages and HSA employer contributions
- 403(b) Retirement Plan matching at one year of employment
- Generous Paid Time Off and Floating Holidays
- Flexible Leave of Absence programs
- Personify Health Wellness program with paid incentives for participation
- Two Employee Assistance Programs with 24/7 access to therapy consultation services
- Annual reimbursement for position-specific CMEs/CEs
- Student Loan repayment eligibility
Office Manager Job Responsibilities include:
- Orients and trains staff on procedures equipment and customer service skills.
- Performs job reviews and provides ongoing staff development.
- Negotiates and resolves problems for clients or staff.
- Ensures smooth interface of front office with clients clinic staff providers and visitors.
- Supervises and participates in determination of client eligibility for program or other assistance.
- Supervises staff responsible for daily client service documentation (daily packet).
- Models a team approach to work relationships and tasks. Policy and Procedure Development:
- Develops and supervises clinic reception and external communication systems.
- Develops and implements client appointment system.
- Develops implements and monitors the patient fee collecting system.
- Maintains responsibility for the accuracy and timeliness of the daily packet and variance reports.
- Oversees front office modules in the electronic medical records
Required Skills:
- Knowledge of effective office management skills and broad administrative oversight skills.
- Understand and implement basic clinic practices techniques and methods.
- Develop procedures of moderate difficulty and complexity according to general instructions.
- Operate within budget.
- Coach and lead others on administrative support tasks and customer service requirements
- Prioritize organize tasks and time and follow up and assist staff in prioritizing and organizing their tasks and time.
- Juggle multiple requests and meet multiple deadlines.
- Able to resolve conflicts or differences in opinions.
- High detail orientation and accuracy.
- Understanding of federal and state employment laws practices and procedures as they pertain to employee relations.
- Analyze work flow and implement process improvements where necessary.
- Must be able to operate general office equipment including computers telephone etc.
- Proficient in computer skills including typing and use of Microsoft Word Excel Outlook eCW etc.
- Three (3) to five (5) years of prior experience in health insurance or in billing and collection preferably in the health care field
- One (1) year of management or supervisory experience preferred
- Bachelors degree preferred
Equal Opportunity Employment Statement
We are an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Required Experience:
IC
Key Skills
- Business Development
- Company Policies
- Customer Service
- Financial Performance
- Revenue Growth
- Oversight
- Regional Sales
- Account Management
- Project Management
- Product Line
- Ensure Compliance
- Human Resources
- Procedures
- Sales Goals
- Direct Reports
About Company
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