Executive Receptionist – Adult Probation
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Job Location:
Houston, MS - USA
Hourly Salary:
$ 20 - 22
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Description
About The Harris County Community Supervision and Corrections Department (CSCD):
The Harris County Community Supervision and Corrections Department (CSCD) is one of the largest probation departments in the United States supervising more than 70000 individuals and employing over 600 staff members across 6 locations. We provide a wide range of services including community supervision outpatient counseling cognitive-behavioral programming and residential treatment designed to strengthen our clients abilities and support their long-term success. With a focus on utilizing evidence-based practices we aim to improve outcomes and reduce recidivism for all clients under supervision.
The Executive Case Aide/Greeter serves as the professional face of the Harris County Community Supervision and Corrections Department executive office ensuring a seamless hospitable and secure experience for all visitors and stakeholders. This role manages the executive front desk answers incoming telephone calls and prioritizes accordingly coordinates high priority schedules and meetings triages inquiries and case-related requests and facilitates smooth day-to-day operations for senior leadership. The position requires exceptional discretion polished communication and a service mindset aligned with executive standards.
Front-of-House & Visitor Experience
Welcome and host visitors dignitaries and VIPs with a polished professional demeanor; ensure sign-in badges and escort protocols are followed.
Maintain a calm orderly reception environment and anticipate needs (refreshments seating accessibility).
Manage the executive lobby/front desk phone and inbox; triage and route inquiries promptly.
Executive Scheduling & Logistics
Coordinate executive calendars (Outlook/Teams) meeting invites room bookings and A/V needs; proactively resolve conflicts and protect executive focus time.
Prepare agendas briefing materials and meeting packets; capture/track follow-ups.
Communications & Case Aide Support
Draft and proofread correspondence memos and talking points with executive tone and accuracy.
Intake prioritize and track case-related requests or issue escalations; ensure timely handoffs and closure with appropriate stakeholders.
Maintain confidentiality for sensitive information at all times (HR legal financial).
Office & Event Coordination
Partner with Facilities Security and IT to ensure workspace readiness guest access and equipment functionality.
Support small executive events: invitations RSVPs catering setup and onsite coordination.
Manage inventory of front-office supplies and hospitality items.
Operations Compliance & Records
Maintain visitor logs incident notes and executive reception SOPs; uphold security and privacy protocols.
Identify opportunities to streamline workflows and improve guest experience.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice
- Work overtime as required
Requirements
Education:
High school diploma
Experience in reception front desk concierge or administrative support in a corporate/agency setting.
Licensure:
Must be eligible for access to TCIC system.
- Valid Texas Drivers License or Texas I.D. is required
Exceptional customer service verbal/written communication and professional presence.
Strong organization and time management; ability to prioritize in a fast-paced environment.
High proficiency with Microsoft 365 (Outlook Teams Word Excel) calendaring and conferencing tools.
Proven discretion and judgment handling confidential and high-profile matters.
NOTE: Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentationbutONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.Preferences
Experience supporting director level leaders.
Familiarity with visitor management systems and security protocols.
Hospitality corporate headquarters or government/regulated environment experience.
Bilingual skills (Spanish).
General Information
Core Competencies
Service Orientation: Creates a welcoming high touch experience for all stakeholders.
Professionalism & Discretion: Maintains composure and confidentiality at all times.
Organization & Follow Through: Tracks details meticulously to completion.
Judgment & Problem Solving: Navigates competing priorities and sensitive issues effectively.
Communication: Clear concise and tailored to executive audiences.
Technology Fluency: Confident with M365 tools and A/V setups.
Cultural Awareness: Ensures inclusive respectful interactions with diverse guests.
Physical & Work Conditions
Onsite role with regular standing walking greeting/escorting and light lifting (up to 30 lbs).
Occasional extended hours for early/late meetings events or executive visits.
Business casual attire required; adherence to security and access protocols.
FLSA Status
Non-exempt.
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Required Experience:
Junior IC
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
