Express Technician Supervisor
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Job Location:
Metairie, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
An Express Technician Supervisor manages the daily operations of a dealership or service centers quick-service lane (expess lane). This role involves leading a team of technicians to perform maintenance services - such as oil changes tire rotations and inspections - quickly safely and accurately. The supervisor is responsible for workflow quality control customer satisfaction and training staff.
Key Responsibilities
- Team Leadership & Supervision: Manage schedule and train express techncians to ensure high-quality service and productivity.
- Workflow Management: Coordinate the daily operations of the express lane to ensure vehicles are serviced within established time standards.
- Quality Control: Inspect work in progress upon completion to ensure proper safe repairs and to minimize comebacks.
- Customer Service: Address customer inquiries and concerns and interact with service advisors to ensure a positive customer experience.
- Technical Support: Diagnose complex issues and provide guidance on difficult repairs or maintenance.
- Safety & Compliance: Enforce all safety policies hazardous materials procedures and OSHA regulations.
- Inventory & Equipment Maintenance: Monitor inventory levels of parts and supplies and ensure that all shop equipment is in proper working order.
- Documentation: Review repair orders for accuracy and completeness.
Required Qualifications & Skills
- Experience: Previous experience as an automotive technician (often 3-5 years) and experience in a supervisory or leadership role.
- Technicial Knowledge: Strong understanding of automotive repair maintenance and diagnostics particularly with quick-service procedures.
- Certifications: ASE (Automotive Service Excellence) certifications are often required or preferred.
- Leadership Skills: Ability to monitor train and motivate a team.
- Communication: Excellent interpersonal and commumcation skills to interact with customers and staff.
- Organizational Skills: Capable of handling a fast-paced enviroment and managing multiple tasks simultaneously.
- License: A valid drivers license.
Benefits
Health
Dental
Vision
401K Plan
Long Term Disability
Short Term Disability
Paid Vacations
Life Insurance
Direct Deposit
About Us
We cordially invite you to come tour our new 30000 square foot state-of-the-art building. Business is booming and we are adding a few extra-extradordinary individuals.
Our new state-of-the-art building is open to serve our valued guests and employees. We have proudly served the community for 35 years and have a widespread marketplace with a loyal and extensive customer base culminating in years of repeat sales and service. Our positive respectful family-oriented workplace environment has resulted in long-term employee retention awarding many a comfortable retirement.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
Lakeside Toyota offers the newest Toyota models and used car options for drivers in Metairie! Shop for your new car, schedule service, secure a car loan and more at the Toyota dealer near me.
